Hybrid Cloud Engineer

HCLTech; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HCLTech in Singapore is seeking a Level 3 technical lead to provide 24x7 operations support for hybrid cloud infrastructure. You will oversee Windows, VMware, Nutanix, and cloud environments, drive incident management, patching, and governance, and collaborate with vendors to resolve issues.

The role emphasizes architecture governance, automation strategy, RCA, and lifecycle management to optimize performance and reliability.

Qualifications

• Windows Server 2016/2019/2022 stack experience.
• Experience with VMware vSphere/ESXi, vCenter, DRS, HA, SRM.
• Nutanix Prism/AHV/AOS/CVM features knowledge.
• AWS services EC2, VPC, IAM, ELB, EBS, S3, Route53, CloudWatch.

Responsibilities

• Manage Windows, VMware, Nutanix, AWS and Azure environments.
• Perform incident, problem, change and service request management.
• Execute patching, vulnerability remediation and compliance activities.
• Participate in disaster recovery planning, testing and execution.
• Maintain SOPs, runbooks, CMDB and operational documentation.
• Coordinate with OEM vendors and cloud providers for issue resolution.
• Lead RCA for major incidents and drive permanent fixes.
• Design platform standards, automation frameworks and cloud governance controls.
• Lead lifecycle upgrades, cloud transformations and performance optimization initiatives.
• Provide 24x7 operational support, monitoring and incident management.

Skills

Windows Server

Active Directory

DNS

DHCP

SCCM

GPO

ADFS

vSphere/VMware

ESXi

vCenter

DRS

HA

SRM

Nutanix Prism

AHV

AWS

EC2

VPC

IAM

EBS

S3

Route53

CloudWatch

Patch Management

Vulnerability Remediation

Disaster Recovery

Capacity Management

Ansible

Terraform

PowerShell

Python

Shell Scripting

Tools

IaC

Job description

Windows, VMware, Nutanix, AWS & Azure – 24x7 Operations Support

Role Summary

Provide Level 3 technical leadership and engineering support for Hybrid Cloud infrastructure. Responsible for complex troubleshooting, architecture governance, automation strategy, platform optimization, RCA, and technology lifecycle management.

Technical Skills

• Windows Server 2016/2019/2022, Active Directory, DNS, DHCP, DFS, GPO, ADFS, SCCM
• VMware vSphere, ESXi, vCenter, DRS, HA, SRM
• Nutanix Prism, AHV, AOS, CVM, LCM
• AWS: EC2, VPC, IAM, ELB, EBS, S3, Route53, CloudWatch
• Patch Management, Vulnerability Remediation, Disaster Recovery and Capacity Management

Automation Skills

• Hands-on experience in Ansible and/or Terraform for infrastructure provisioning, configuration management, and automation.
• Strong scripting skills using PowerShell, Python, and/or Shell Scripting for operational automation.
• Experience developing and maintaining automation workflows, reusable playbooks, and Infrastructure-as-Code (IaC) solutions to improve operational efficiency and reduce manual effort.

Key Responsibilities

• Manage Windows, VMware, Nutanix, AWS and Azure environments.
• Perform incident, problem, change and service request management.
• Execute patching, vulnerability remediation and compliance activities.
• Participate in disaster recovery planning, testing and execution.
• Maintain SOPs, runbooks, CMDB and operational documentation.
• Coordinate with OEM vendors and cloud providers for issue resolution.
• Lead RCA for major incidents and drive permanent fixes.
• Design platform standards, automation frameworks and cloud governance controls.
• Lead lifecycle upgrades, cloud transformations and performance optimization initiatives.

24x7 Support Coverage

Provide 24x7 operational support, monitoring, incident management, and troubleshooting to ensure service availability and business continuity.

Participate in shift-based support, on-call rotations, and major incident management activities to meet SLA commitments.