Senior Visual Merchandising & Store Operations Manager

TYSON JAY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TYSON JAY MANAGEMENT PTE. LTD. is seeking an experienced Store Manager to lead daily store operations in Singapore, ensuring exceptional customer service, smooth cash handling and consistent standards.

You will plan staffing rosters, drive sales through conversion and average transaction value, coach store colleagues, and coordinate with marketing on promotions while maintaining premium visual merchandising and brand presentation.

Qualifications

• Minimum 4–6 years of retail experience, including at least 3–4 years in a managerial role within Singapore fashion retail.
• Experience managing flagship or multiple-store operations.
• Strong understanding of premium visual merchandising, with practical leadership, coaching and interpersonal skills.
• Comfortable working hands-on across operations, sales and brand activities; experience supporting events or local marketing is highly desirable.

Responsibilities

• Take ownership of daily store operations, including opening, closing, cash handling and service standards.
• Work with retail colleagues to plan staffing and rosters around trading needs.
• Drive sales performance by reviewing customer conversion, purchase value and team productivity.
• Turn sales results and customer feedback into practical improvements to store performance.
• Maintain consistent product presentation, window displays and store layouts.
• Coordinate with marketing colleagues on promotions, customer events and in-store campaign activity.
• Recruit, onboard and coach store employees, developing their selling skills and readiness for greater responsibility.
• Support store openings and expansion while maintaining consistent operational and customer experience standards.

Skills

Retail management

Leadership

Visual merchandising

Staff coaching

Interpersonal skills

Event support

Operations

Sales optimization

Job description

TYSON JAY MANAGEMENT PTE. LTD. is seeking an experienced Store Manager to lead daily store operations in Singapore, ensuring exceptional customer service, smooth cash handling and consistent standards.

You will plan staffing rosters, drive sales through conversion and average transaction value, coach store colleagues, and coordinate with marketing on promotions while maintaining premium visual merchandising and brand presentation.