Senior Valve Service Engineer – Field & In‑House

NATIONAL INSTRUMENTS SINGAPORE PTE LTD; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

Emerson in Singapore is seeking a Service Engineer to lead valve servicing in-house and at customer sites, including site walks and implementation. You will troubleshoot valves and control instruments, schedule service jobs with the customer service team, and conduct on-site or in-house repair work while upholding safety standards and reporting root causes.

The role requires travel on short notice, a Diploma in Mechanical/Instrumentation and strong customer focus.

Qualifications

• Diploma in Mechanical/Instrumentation Engineering with at least 4 years of related experience, preferably in instrumentation, process or service industry.
• Experience in a service operation or maintenance (mechanical and electrical) is a plus.

Responsibilities

• Participates in site survey and site implementation for all valves relating initiatives.
• Troubleshoots valves and control instruments issues at site for customers.
• Works with customer service team to schedule and prepare execution plan for service jobs.
• Conducts valve repair work both in-house and at customers' site when required.
• Works with other teams within Final Control Group to generates report for customers on root cause analysis.
• Works with the business unit on customer's challenges and derive solutions to solve other issues that they are facing.
• Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services and solutions.
• Ensures compliance of workplace safety rules, including reporting unsafe work conditions and providing suggestions to improve safety/ health at work.

Skills

Valves knowledge

Customer rapport

Team player

Travel-ready

Safety compliance

Education

Diploma in Mechanical/Instrumentation Engineering

Job description

Emerson in Singapore is seeking a Service Engineer to lead valve servicing in-house and at customer sites, including site walks and implementation. You will troubleshoot valves and control instruments, schedule service jobs with the customer service team, and conduct on-site or in-house repair work while upholding safety standards and reporting root causes.

The role requires travel on short notice, a Diploma in Mechanical/Instrumentation and strong customer focus.