Senior Underwriting Assistant, Property

Chubb; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Chubb in Singapore seeks a Commercial Underwriting Assistant to support underwriting and operations in delivering high‑quality client service. You will assist in reviewing applications, evaluating risks, and contributing to policy renewals with accuracy and efficiency.

The role requires strong insurance knowledge, organizational skills, and the ability to collaborate with underwriting, operations, claims and finance to meet business objectives.

Qualifications

• Strong understanding of insurance principles, policies and procedures.
• Experience with data gathering for underwriting purposes.
• Ability to process applications and generate quotes.
• Excellent organizational and communication skills.
• Collaborates with underwriting, operations, claims and finance.
• Attention to accuracy in policy documents and endorsements.
• Market research and competitive analysis to support underwriting.

Responsibilities

• Data gathering: Collecting and organizing information for underwriting purposes.
• Application processing: Entering data into underwriting systems to generate quotes and policies.
• Policy review: Reviewing policy documents, endorsements and renewals for inconsistencies.
• Risk assessment: Assisting in evaluating risk exposure of commercial applications.
• Rate calculation: Assisting in rating structures and premium calculations.
• Customer service: Responding to inquiries from agents, brokers and customers.
• Documentation and recordkeeping: Maintaining accurate electronic and physical files.
• Collaboration: Working with claims, loss control and marketing for information.
• Research and analysis: Conducting market and industry analyses to support decisions.
• Continuous learning: Staying updated with industry trends and regulations.
• Escalation: First point of contact for CBS on account queries.
• Coordination: Liaising with multiple departments and brokers.
• Maintain governance: Completing governance activities such as checklists.

Skills

Data gathering

Communication

Attention to detail

Customer service

Team collaboration

Tools

Underwriting systems

Job description

What's This Role About?

Reporting to the Operations Excellence Lead, the primary purpose of this role is to assist the Underwriting and Operations Teams in delivering a high-quality client service. The successful candidate will support the underwriters and operational functions to meet business objectives. The role provides a fantastic opportunity for those looking to further develop their knowledge and expertise in the Underwriting space.

A Commercial Underwriting Assistant provides administrative support to the underwriting team. They assist in the review, evaluation, and analysis of insurance applications and policies, contributing to the assessment of the risks involved in insuring commercial properties, businesses, and assets.

Collaboration is key to the success of this role, therefore a close working relationship is required with Underwriting, Operations, Claims and Finance.

This role requires a strong understanding of insurance principles, policies, and procedures, as well as excellent organizational and communication skills.

Key Responsibilities

1. Data gathering: Collecting and organizing relevant information for underwriting purposes, including corporation details, business operations, financial statements, and loss history.
2. Application processing: Entering data into underwriting systems to generate quotes and policies, ensuring accuracy and completeness.
3. Policy review: Reviewing and verifying policy documents, endorsements, and renewals, identifying any inconsistencies or errors.
4. Risk assessment: Assisting the underwriters in evaluating the risk exposure of commercial insurance applications, analyzing potential hazards, and determining appropriate coverage.
5. Rate calculation: Assisting in the compilation of rating structures and premium calculations based on underwriting guidelines and company standards.
6. Customer service: Responding to inquiries from agents, brokers, and customers regarding policy information, coverage options, and underwriting guidelines.
7. Documentation and recordkeeping: Maintaining accurate and organized files, both electronic and physical, ensuring compliance with regulatory requirements and internal procedures.
8. Collaboration: Collaborating with other departments, such as claims, loss control, and marketing, to provide necessary information and ensure effective communication.
9. Research and analysis: Conducting market research, industry analysis, and competitive analysis to support underwriting decisions and strategy development.
10. Continuous learning: Staying updated with industry trends, regulations, and advancements, attending training sessions and conferences to enhance knowledge and skills.
11. Escalation: Be the first point of contact for CBS in relation to specific queries on accounts.
12. Coordination: Liaising with other departments (e.g. Request for quotes to MSU, Request Risk Surveys to CRES, raise coding sheets and credit extension forms to finance, etc.) and liaising with brokers.
13. Maintain Governance: Ensuring all necessary governance activities are completed and adhered to (e.g. Reinsurance Checklist, wording checklists, etc.).