Senior Trade Applications Support Analyst

CITIBANK N.A.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

CITIBANK N.A. Singapore invites an Application Support Senior Analyst to join the APAC TPS team, supporting Citi’s Fixed Income trade capture system and risk flow.

Collaborate with teams in London, New York, Mississauga, Singapore, India and Belfast to provide 24x5 coverage, with on-site support 07:00–19:00 EST and occasional weekend rotations for releases and DR testing. Responsibilities include trade life cycle support, issue resolution, releases, risk reconciliations and collaboration with

Qualifications

• 5 to 8 years’ experience in a support environment.
• Business knowledge of financial markets and products, particularly Credit and Rates Derivatives Flow.
• Good UNIX (Solaris/Linux) knowledge and practical usage.
• Extensive Oracle SQL knowledge and practical usage.
• Experience with electronic markets and straight through processing.
• Strong analytical skills and attention to detail.

Responsibilities

• Provide user support for mission critical trade capture system.
• Support all aspects of Derivative trade life cycle flow, including ECN, back office and regulatory reporting flows.
• Start of day checks, continuous monitoring, and regional handover at end of day.
• Perform same day and next day risk reconciliations.
• Develop and maintain technical support documentation.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Participate in application releases, from development, testing and deployment into production.
• Perform post release checkouts after application releases and infrastructure updates.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Ensure all productions issues are logged and updated as per the Support team policies and procedures.
• Effectively share information with other support team members and with other technology teams.

Skills

Basic Business knowledge/understanding

IT/spreadsheet/analytical/modelling

UNIX/Linux knowledge

ECS/OpenShift cloud technologies

Kafka

EMS

Oracle SQL knowledge

Strong analytical skills

Education

Bachelor’s degree

Job description

CITIBANK N.A. Singapore invites an Application Support Senior Analyst to join the APAC TPS team, supporting Citi’s Fixed Income trade capture system and risk flow.

Collaborate with teams in London, New York, Mississauga, Singapore, India and Belfast to provide 24x5 coverage, with on-site support 07:00–19:00 EST and occasional weekend rotations for releases and DR testing. Responsibilities include trade life cycle support, issue resolution, releases, risk reconciliations and collaboration with