Senior Technical Support Engineer - Global Training Lead

asmpt smt singapore pte. ltd.

Singapore

On-site

SGD 60,000 - 90,000

Full time

10 days ago
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Job summary

asmpt smt singapore pte. ltd. is seeking a Senior Technical Support Engineer to deliver 1st and 2nd level technical support for local, regional, and global customers.

The role requires installation, commissioning, and monitoring of SMT equipment, with on-site training delivery and active participation in global training initiatives. The candidate should have a Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering and be comfortable travelling on short notice to support

Qualifications

  • Diploma or degree in Electrical, Electronics, or Mechatronics Engineering.
  • Relevant technical background for SMT production environments.
  • Experience with regional/global escalation support is advantageous.

Responsibilities

  • Provide 1st and 2nd level technical support to local, regional, and global customers.
  • Perform machine installation, commissioning, and production monitoring.
  • Respond to service calls and visit customer sites as required.
  • Deliver on-site product training to customers and internal teams.
  • Contribute to global training projects and develop course materials.
  • Develop refresher training for trainers and Field Service Engineers.
  • Drive continuous improvement in training delivery for value to customers.
  • Participate in other technical activities related to SMT Solutions.

Skills

Team leadership
Analytical thinking
Problem solving
Independent worker
Willing to travel
Multicultural collaboration
Customer support

Education

Electrical engineering
Electronics engineering
Mechatronics engineering

Tools

Fuji equipment
Panasonic equipment
Inspection equipment

Job description

asmpt smt singapore pte. ltd. is seeking a Senior Technical Support Engineer to deliver 1st and 2nd level technical support for local, regional, and global customers.

The role requires installation, commissioning, and monitoring of SMT equipment, with on-site training delivery and active participation in global training initiatives. The candidate should have a Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering and be comfortable travelling on short notice to support

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