Global Technical Support Engineer – Field & Installations

Applied Materials South East Asia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Applied Materials South East Asia in Singapore seeks a dedicated technical support professional to manage customer-facing technical aspects. The role involves troubleshooting, documentation, and system performance analysis to ensure customer satisfaction and operational efficiency.

As part of a leading global company, you will leverage your expertise to handle escalations and enhance system performance while interacting with engineering teams and customer support efficiently.

Qualifications

• Demonstrates conceptual and practical expertise in own discipline.
• Knowledge of best practices and how own area integrates with others.

Responsibilities

• Responsible for all technical support related aspects at a specific customer.
• Acts as intermediary and focal point between customer and Division.
• Generates and presents system performance data.
• Provides Beta Site Support related to installation and operation.

Job description

Applied Materials South East Asia in Singapore seeks a dedicated technical support professional to manage customer-facing technical aspects. The role involves troubleshooting, documentation, and system performance analysis to ensure customer satisfaction and operational efficiency.

As part of a leading global company, you will leverage your expertise to handle escalations and enhance system performance while interacting with engineering teams and customer support efficiently.