Senior Technical Engineer

XFUSION INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

XFUSION INTERNATIONAL PTE. LTD. in Singapore is seeking a data center engineer to support end-to-end server infrastructure projects, including deployment, racking, cabling, and configuration in data centers.

The role requires 3–5 years of data center experience, strong skills in server hardware installation and troubleshooting, plus knowledge of Linux/Windows Server, VMware, and networking. You will work with engineers, project managers, and service partners to ensure high-quality delivery and

Qualifications

• 3–5 years of data center experience.
• Strong server hardware installation and troubleshooting.
• Knowledge of Linux/Windows Server, VMware, and basic networking.
• Customer-focused with strong communication and problem-solving skills.
• Able to work independently and manage multiple tasks in fast-paced environments.

Responsibilities

• Support end-to-end data center server projects, including deployment and cabling.
• Install, maintain, and troubleshoot server hardware and components.
• Collaborate with engineers and PMs to ensure timely delivery.
• Provide client-facing technical support and manage service requests.
• Develop technical documentation and train partners.

Skills

Server hardware

Troubleshooting

Linux/Windows

VMware

Networking basics

Customer service

Communication

Education

Diploma/Degree in CS/IT/Engineering

Job description

Responsibilities

• Support end-to-end server infrastructure projects, including deployment, racking, cabling, and configuration in data centers.
• Install, maintain, and troubleshoot server hardware and related components.
• Collaborate with engineers and project managers to ensure timely, high-quality delivery.
• Assist in product rollouts, validation testing, and performance reporting.
• Provide client-facing technical support, manage service requests, and resolve hardware/OS compatibility issues.
• Escalate complex cases while maintaining client communication and satisfaction.
• Coordinate with vendors (e.g., Red Hat, VMware, HUAWEI) and cross-functional teams across APAC.
• Develop and maintain technical documentation, guides, and knowledge base content.
• Train service partners on troubleshooting and issue analysis.

Requirements

• Diploma/Degree in Computer Science, IT, Engineering, or related field.
• At least 3 to 5 years' data center experience.
• Strong skills in server hardware installation and troubleshooting.
• Knowledge of Linux/Windows Server, VMware, and basic networking.
• Customer-focused, with strong communication and problem-solving skills.
• Able to work independently, manage multiple tasks, and adapt in fast-paced environments.