Senior Technical Consultant (Ref 26173)

Jobline Resources Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jobline Resources Pte Ltd is seeking a Dynamics CRM/365 specialist to plan, design, and implement CRM solutions using C# and .NET. You will gather requirements, build functional specs, and present changes to management.

You will mentor teammates, ensure tested deployments, and provide go-live support across client projects. Requirements include 3–5 years' Dynamics 365 experience, Power Platform skills, and cloud knowledge (Azure/AWS).

Qualifications

• Degree in Computer Science or Engineering or equivalent with 3–5 years' Dynamics 365 experience.
• 3+ years experience with Power Platform, Power Apps and Power Portal.
• 3+ years experience with AWS or Microsoft Azure.
• Proficient in C#, with strong OO programming.
• Experience in Web services development (SOAP/REST).
• Proficient with IIS and version control (TFS).
• Willing to work on implementation and maintenance projects.
• Able to work in SDLC waterfall and Agile projects.

Responsibilities

• Participate in planning and implementations, supporting the client.
• Gather requirements and prepare functional/technical specs.
• Architect and develop CRM solutions using CRM SDK, C#, and .Net.
• Provide technical guidance to team and test configurations.
• Prepare training itineraries and materials for end users.
• Manage customer relationships and SLA-based service delivery.
• Assist with project status, timelines, and budgets.
• Conduct go-live and post-implementation support.

Skills

C#

Power Platform

Power Apps

Power Portal

Azure

AWS

Web services

IIS

TFS

Education

Degree in Computer Science or Engineering

Job description

Responsibilities:

• Participate in planning and implementations utilizing your technical aptitude, and will provide additional support to your manager and ultimately, the client.
• Primarily responsible for requirements gathering
• Preparing functional requirements and technical requirements specification based on user requirements gathering sessions and input from the customer
• Presenting to management for review, and making changes as required
• Architect and develop custom CRM solutions using CRM SDK, C#, and .Net
• Having very good understanding on Mailbox set up and Server Side Synchronization.
• Very good exposure to CRM Security Roles and Team setup.
• Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required.
• Provide technical guidance to team members
• Testing configuration against final requirements:
• Configure software modules based on requirements to test and deploy
• Preparing the training itinerary and materials and delivering training to end users
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Maintain code quality and version
• Validate system performance by developing and conducting test scripts; completing bug fixes
• Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested
• Manage customer relationship through answering questions, resolving concerns and issues
• Manage service delivery as per the SLA (Service Level Agreement) with the customers
• Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager
• Following guidelines and checklists developed for deployment
• Assisting with the preparation of the project status report, project timeline and project budget
• Providing go live and post-implementation support
• Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications

Requirements:

• Degree in Computer Science or Engineering or equivalent work experiencewith 3 to 5 years relevant working experience with strong knowledge of Dynamic 365 on premise and Dynamics 365 Online
• At least 3 years relevant working experience with strong knowledge on Power Platform, Power Apps and Power Portal.
• At least 3 years relevant working experience with strong knowledge on AWS or Microsoft Azure.
• Proficient in C#, with a strong understanding of object-oriented programming
• Experienced in Webservice development like SOAP or REST protocol.
• Proficient in setting up and configuring Microsoft IIS (Internet Information Server)
• Proficient in code versioning tools such as TFS (Team Foundation Server)
• Willing to work in implementation and maintenance projects
• Ability to work in both SDLC waterfall and Agile projects

Shortlisted candidate will be offered a 1 Year agency contract employment

Licence no: 12C6060