Senior Systems Analyst Application Support

jobline resources pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jobline Resources Pte Ltd is seeking an IT professional to provide 24/7 maintenance support and monitor the health of business applications, including servers and databases. You will coordinate patches and upgrades, test fixes with internal teams, and liaise with vendors for production deployment.

Ideal candidates have a Diploma/Degree in CS or E, 4–5 years’ experience with .NET and MS SQL, strong analytical skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Customer-oriented with multi-tasking capabilities.

Responsibilities

• Provide 24/7 primary application maintenance support, when required.
• Monitor system health and performance of business applications, including servers, interfaces and databases.
• Coordinate and participate in regular system maintenance, patching and upgrades including disaster recovery exercises.
• Liaise with support teams to test and deploy patches and defect fixes to production.
• Liaise with vendors to troubleshoot bugs and deploy fixes to production.
• Build rapport with business users and other teams.
• Participate in business contingency activities.
• Manage setup and configuration of systems.
• Experience in application and helpdesk support.

Skills

Analytical skills

Problem-solving

Independent worker

Education

Diploma/Degree in Computer Science, Computer Engineering or equivalent

Tools

Microsoft .NET

MS SQL

Job description

Responsibilities

• Provide 24/7 primary application maintenance support, when required
• Monitor closely and review system health and performance of business applications, including servers, internal/external interface endpoints and databases
• Coordinate and participate in regular system maintenance, patching and upgrade activities, including yearly disaster recovery exercises
• Liaise closely with various support teams to test and deploy application patches, defect fixes to production environment in accordance with project methodologies and policies
• Liaise closely with vendors to troubleshoot application bugs, evaluate potential fixes, testing and deployment of fixes to production
• Liaise closely with business users & other teams and build good rapport.
• Participate in business contingency activities
• Manage the setup and configuration of systems
• Experience in application and helpdesk support

Requirements

• Diploma/Degree in Computer Science, Computer Engineering or equivalent
• At least 4 - 5 years’ experience in developing, implementing and maintaining IT systems
• Experience in developing, implementing and maintaining IT systems using Microsoft .NET / MS SQL
• Strong analytical and problem-solving skills, and ability to work independently
• Result and customer oriented with multi-tasking capabilities
• Ability to work under a fast-paced and dynamic environment
  

Licence no: 12C6060