System Analyst

VikConnect Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

VikConnect Pte Ltd is seeking a Systems Analyst to bridge business requirements and technical solutions across complex IT environments. You will translate needs into detailed system requirements, functional specs, and non-functional requirements while creating clear documentation and ensuring alignment with stakeholders.

You will collaborate with business users and development teams, contribute to design discussions, and support UAT, change management, and risk assessment in a fast-paced, 24/7

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Understanding of SDLC and various methodologies; strong communication and problem-solving skills.
• Ability to work independently and as part of a highly collaborative team in fast-paced environments.

Responsibilities

• Bridge the gap between business requirements and technical solutions within systems delivery projects.
• Translate needs into system requirements, functional specs, and non-functional requirements (performance, security, scalability).
• Create comprehensive project documentation: Systems Requirements Documents, Technical Specification Documents, user stories, and process flows.
• Facilitate communication among business users, technical teams, and project managers and resolve ambiguities.
• Contribute to solution design, technical alignment, and support UAT to ensure delivered software matches requirements.
• Analyze technical impact of proposed changes and contribute to project planning and risk identification.

Skills

Systems analysis

SDLC

Analytical thinking

Communication skills

Independent worker

Team collaboration

Education

Bachelor's degree

Tools

J2EE WebSphere

Oracle MSSQL

.NET C#

Event-driven architecture

Microservices

CI/CD

Job description

Responsibilities:

• Serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.
• Collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.
• Creating comprehensive project documentation, including Systems Requirements Documents, Technical Specification Documents, user stories, and process flows, all designed to effectively communicate project requirements to development teams.
• Facilitates seamless communication among business users, technical teams, and project managers, adeptly resolving any ambiguities that may arise.
• Collaborates closely on solution design, conducts business-technical alignment, and actively contributes in technical-related discussions with development teams, playing a vital role in supporting User Acceptance Testing (UAT) to ensure delivered software precisely aligns with defined requirements.
• Contributes to change management and broader project administration, by analyzing the technical impact of proposed changes on existing systems/ solutions, documenting revised specifications, and contributing to project planning, and risk identification for system-related aspects.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:
• o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.
• o .NET based application development, including thick client C# application development
• o Understanding of event-based architecture and microservices
• o CI/CD practices and tools
• o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.
• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong analytical and problem-solving abilities with keen attention to detail.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Strong communication (written and verbal), presentation and interpersonal skills
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.
• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.
• Proactive, self-motivated, and results-oriented with a strong sense of ownership.
• Ability to work under a tight timeline, in a complex customer environment, preferably in mission-critical, 24/7 environments with significant customer-facing responsibilities.
• Need to be always prepared to be physically present during critical incidents at customer sites.
• Thrive in dynamic and sometimes unpredictable environments and facilities, where conditions may vary significantly from a traditional office setting.
• Participate in troubleshooting efforts, ensuring smooth execution and minimal disruption to operations.

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R25158895 (Neo Hui Xin Wendy)