Senior System Analyst, ERP

HOYA ELECTRONICS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

HOYA Electronics Singapore Pte Ltd is seeking a Senior/Systems Analyst, ICT to support, enhance, and deliver ERP solutions using Dynamics 365 F&O. The role covers system support, business process optimization, and collaboration with global teams and partners.

The successful candidate will lead technical improvements, manage user requests, and drive cost-saving initiatives while ensuring reliable ERP operations aligned with business needs.

Qualifications

• Minimum 3 years of hands-on experience with Dynamics 365 F&O.
• Strong knowledge of SDLC and Agile methodologies.
• Experience in business process optimization and integrations.

Responsibilities

• Provide day-to-day operational support for Dynamics 365 F&O.
• Design, develop, test, and deploy fixes and enhancements.
• Manage Dynamics 365 user access, security roles and workflows.
• Configure and enhance integrations with cloud and enterprise apps.
• Enable Dynamics 365 data integration with Master Data Management and Power BI.
• Coordinate with Microsoft partners and vendors on support tickets.
• Prepare and maintain business process documentation and specs.
• Participate in global and regional projects with teams in Japan and beyond.
• Understand priorities and proactively propose improvements.

Skills

Dynamics 365 F&O

Power BI

Azure

SDLC/Agile

Documentation

Project management

Communication

Tools

Microsoft Azure

SSRS

Power BI

Power Automate

Job description

Senior / Systems Analyst, ICT

Singapore Headquarters | Full-Time | Hybrid Model

HOYA Electronics' primary focus is on the development of optical and extreme ultraviolet (EUV) photomask blanks, which are critical components in the manufacturing process of the latest-generation chips used in various applications such as artificial intelligence, high-performancecomputing, and 5G. The company also manufactures a range of photomask blanks used in the production of chips for various applications such as memory, logic, and power devices.

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Be Empowered to Innovateand Develop for a Better Tomorrow with Us

Experience an empowering and inclusive workplace that fuels your growth and development.

• Unlock your potential with abundant opportunities for skill-building and career advancement.
• Thrive in an environment that supports work-life balance and values your well-being.
• Receive fair and competitive rewards - your success is our success.
• We believe in recognizing excellence and celebrating your contributions

Get to Know the Role

We are looking for a Senior Engineer with strong hands-on experience in Microsoft Dynamics 365 Finance and Operations (F&O) to support, enhance, and deliver ERP solutions. This role requires a solid understanding of project priorities, delivery timelines, and end-to-end ownership of Dynamics 365 F&O operations.

The candidate will play a key role in system support, solution delivery, business process optimization, and collaboration with global teams and service partners. You will lead technical improvements, manage user requests, drive productivity andcost-saving initiatives, and ensure reliable ERP operations aligned with business needs.

Key Responsibilities

• Provide day-to-day operational support for the Dynamics 365 F&O system, including troubleshooting, maintenance, and ensuring system stability and reliability.
• Design, develop, test, and deploy fixes and system enhancements based on business and user requirements.
• Manage Dynamics 365 user access, security roles, workflows, and related license requirements.
• Configure and enhance integrations with other cloud and enterprise applications, streamlining end-to-end business processes.
• Enable Dynamics 365 data integration with Master Data Management, data warehouse, and design/customize Power BI reports and dashboards.
• Coordinate with Microsoft partners and vendors to manage support tickets, ensuring timely root cause analysis and issue resolution.
• Prepare, review, and maintain business process documentation, user guides, and functional/technical design specifications.
• Participate in global and regional projects, collaborating with teams in Japan and other locations.
• Understand project priorities, dependencies, and business requirements, proactively proposing improvements to processes or system functionality.
• Manage project delivery across scope, cost, quality, and schedule, ensuring projects are delivered on time and within budget.

Skills and Competencies Profile

• Strong and comprehensive knowledge of Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain-related industries.
• Minimum 3 years of proven, hands-on experience in Dynamics 365 F&O, including system configuration, module deployment, and user role/security design.
• Ability to analyze and streamline business processes, optimize system performance, and deliver reporting solutions within tight timelines.
• Solid understanding of SDLC and/or Agile delivery methodologies.
• Proficiency with Microsoft Azure, SSRS report development, Power BI, and/or Power Automate.
• Strong functional capability in documentation, complex issue troubleshooting, and system parameter configuration to maximize ERP data utilization.
• Excellent interpersonal and communication skills; able to work effectively with cross-functional teams, regional stakeholders, and external service partners.
• Self-motivated, independent, and delivery-focused, with strong analytical and problem-solving skills.
• Proactive, creative thinker with demonstrated project management capabilities.

Certification Requirements (Preferred)

• Microsoft Dynamics 365 Finance and Operations Functional Certification, or
• Microsoft Dynamics 365 Finance and Operations Technical Certification
• Microsoft Azure Fundamentals certification (nice to have)

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our p