Senior System Analyst

FPT Asia Pacific Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

FPT Asia Pacific Pte Ltd in Singapore seeks an experienced Business Systems Analyst to translate business requirements into practical designs and drive fast, sustainable growth in services.

You will lead end‑to‑end solution design, liaise with business users as POC, and collaborate with cross‑functional teams to craft effective system designs.

Strong communication, problem solving, and knowledge of telecoms domains will help you shape platform configurations and new offerings.

Qualifications

• Degree in Computer Science or related field.
• At least 5 years of systems analysis and design experience.
• Experience with end-to-end solution design.
• Knowledge of telecoms domain is an advantage.

Responsibilities

• Lead end-to-end solution design and align with business and technical requirements.
• Gather and prioritize requirements from business users; act as POC for all business requirements.
• Collaborate with cross-functional teams to translate requirements into designs.
• Provide technical consultancy on feasibility, design, and integration.
• Translate business drivers into platform configurations or specifications for new implementations or offerings.
• Define technical strategies with partners to drive business improvements.
• Assist with RFP/RFT responses with technical know-how.
• Prioritize projects and manage stakeholder expectations.
• Manage vendors/partners to meet milestones.

Skills

Systems analysis

Solution design

Stakeholder management

Communication

Agile methodologies

Education

Degree in Computer Science or related field

Tools

Outsystems

Flutter

Vue.js

Salesforce

CloudSense

Matrixx

Compax

Job description

Overview

The role will collaborate closely with key stakeholders to understand business requirements and work closely with IS vendors/partners in getting solutions and changes implemented. You will translate business requirements into designs and actionable plans. You are required to drive fast and sustainable growth in services to address customer needs and objectives.

Responsibilities

• Lead and contribute to the end-to-end solution design process, ensuring alignment with business objectives and technical requirements.
• Liaise with business users to collect and prioritize requirements and be Point of Contact (POC) for all business requirements.
• Collaborate with cross-functional teams to gather requirements and translate them into effective system designs.
• Provide technical consultancy, expertise, and advice on matters of solution feasibility, application design, and integration.
• Understand business models and drivers and translate them into either platform configuration or specification for new implementation or even new product offerings.
• Work with partners to define technical strategies that will drive business effectiveness and improve business offerings.
• Assist with RFP/RFT responses to provide technical know-how and expertise.
• Prioritise projects and manage multiple stakeholder expectations.
• Manage vendors / partners to ensure that they meet project milestone / timeline.

Requirements

• Degree in Computer Science, Computing or related field of technical study with at least 5 years of systems analysis and design or related experience in providing end to end solution design.
• Strong background or knowledge in telecommunications industry is an advantage.
• Knowledge in areas of mobile networks, CRM (e.g., Compax, SalesForce, Cloudsense) and Billing (e.g, Matrixx) is an advantage.
• Knowledge in Outsystems and agile methodology is an advantage.
• Knowledge in Frontend development technologies (e.g, Flutter, Vue.js) is an advantage.
• Excellent communication and collaboration skills. Able to communicate clearly and professionally in a fast-paced, deadline-driven business environment.
• Strong conceptual and problem-solving abilities.
• Excellent organization skills and comfortable with multi-tasking under a dynamic environment.