Senior System Administrator, APAC & ME

Samsonite; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Samsonite in Singapore is seeking an IT Infrastructure Administrator to manage on-premises and cloud IT infrastructure, ensuring secure and reliable services. You will collaborate with regional HQ and local IT teams to support IT service delivery and handle routine administration.

The role covers VMware and Windows/Linux server management, AD, Azure and M365 administration, vendor oversight for datacentres, SQL Server basics, backups and disaster recovery testing, and incident resolution through

Qualifications

• Experience administering VMware, Windows/Linux servers and regional cloud infrastructure.
• Strong knowledge of Active Directory, AD CS, and hybrid identity.
• Proficiency with Azure and Microsoft 365 services.
• Vendor engagement for datacentres, monitoring, maintenance and incident resolution.
• Basic SQL Server administration and health checks.
• Experience with backups, restore tests and disaster recovery planning.
• Ability to provide Tier 2/3 support via an IT ticketing system.
• Procurement, licensing, subscriptions and renewal management.
• Documentation and adherence to security/change guidelines; vulnerability mitigation.
• Willingness to share knowledge and support automation initiatives.

Responsibilities

• Handle day-to-day administration of VMware, Windows/Linux servers and regional cloud infrastructure, helping maintain availability, capacity and performance.
• Administer on-premises Active Directory and related services, including AD Certificate Services, hybrid identity integration andendpointconfigurations.
• Administer Microsoft Azure and Microsoft 365 services as part of day-to-day IT operations.
• Work with outsourced vendors to oversee datacentre systems, providing technical supervision on monitoring, maintenance, patching, upgrades and incident resolution.
• Support routine SQL Server administration, including database health checks, log reviews and basic troubleshooting.
• Manage backups, verify recoverability, conduct restore tests and support disaster recovery exercises.
• Provide Tier 2/3 support to regional HQ and local IT teams through the IT ticketing system; track and resolve incidents and address recurring issues.
• Handle IT procurement, software licensing, subscriptions and contract renewals.
• Keep technical documentation and procedures up to date, follow corporate security and change guidelines, and help address vulnerabilities.
• Support infrastructure improvements, help automate routine tasks and share technical knowledge with local IT teams.

Skills

VMware

Windows Server

Linux Server

Azure

Microsoft 365

Active Directory

Hybrid identity

SQL Server

Backups & DR

Vendor management

Documentation

Security guidelines

Tools

IT ticketing system

Datacentre monitoring tools

Patch management tools

Backup software

Job description

Position Summary

The role administers on-premises and cloudIT infrastructure, helping keep services secure and reliable. It works alongside regional HQ and local IT teams to support IT service delivery and handles routine IT administration duties.

Reporting to the Infrastructure Manager, the role works with IT teams, business stakeholders and vendors to improve services in line with corporate IT standards.

Major Responsibilities

• Handle day-to-day administration of VMware, Windows/Linux servers and regional cloud infrastructure, helping maintain availability, capacity and performance.

• Administer on-premises Active Directory and related services, including AD Certificate Services, hybrid identity integration andendpointconfigurations.
• Administer Microsoft Azure and Microsoft 365 services as part of day-to-day IT operations.
• Work with outsourced vendors to oversee datacentre systems, providing technical supervision on monitoring, maintenance, patching, upgrades and incident resolution.
• Support routine SQL Server administration, including database health checks, log reviews and basic troubleshooting.
• Manage backups, verify recoverability, conduct restore tests and support disaster recovery exercises.

• Provide Tier 2/3 support to regional HQ and local IT teams through the IT ticketing system; track and resolve incidents and address recurring issues.

• Handle IT procurement, software licensing, subscriptions and contract renewals.

• Keep technical documentation and procedures up to date, follow corporate security and change guidelines, and help address vulnerabilities.

• Support infrastructure improvements, help automate routine tasks and share technical knowledge with local IT teams.