System Engineer

TECHDIRECT P/L; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

TECHDIRECT P/L in Singapore seeks a System Engineer to deliver on-site and hybrid infrastructure services across VMware, cloud platforms and data-centre deployments. You will design, implement and troubleshoot server and virtualization environments, while supporting storage, backup, DR and CMDB initiatives.

You will work across customer sites with hands-on deployment, migrations and endpoint management, including Workspace ONE and network services, contributing to ITSM processes and security

Qualifikationen

• VMware — VMware Certified Professional for vSphere Foundation (VVF) Administrator or Cloud Foundation (VCF) Administrator
• AWS Certified CloudOps Engineer – Associate
• Experience with ITSM platforms or CMDB implementation, migration, testing and UAT; iTop experience is an advantage.
• CCNA for networking fundamentals
• ITIL Foundation for service and change processes

Aufgaben

• Design, deploy, configure and maintain VMware environments, including ESXi, vCenter, vSphere clusters, vSAN and Tanzu or Tanzu Kubernetes Grid where in scope.
• Administer virtual machines, clusters, datastores and resource allocation; configure and troubleshoot high availability, distributed resource scheduling and live migration.
• Support enterprise storage and compute platforms, including SAN zoning, LUN provisioning, FC or iSCSI connectivity, VMFS presentation and server refresh projects.
• Implement and verify virtual machine and file‑level backup and recovery, monitoring and operational controls; contribute to disaster recovery and resilience testing.
• Support cloud operations and hybrid infrastructure activities, including AWS where assigned, using approved access, change and security procedures.
• Plan and execute virtual infrastructure migrations, upgrades and data-centre relocations, including cluster configuration, storage reattachment and service validation.
• Support endpoint and mobile device management platforms such as Workspace ONE, including device enrolment, policy application and application provisioning.
• Troubleshoot hardware, endpoint, connectivity, printing and basic system issues; restore service or elevate with useful diagnostics and evidence.
• Contribute to ITSM and CMDB deployments or migrations, including configuration, data validation, testing, user acceptance testing and issue resolution.

Kenntnisse

VMware

AWS CloudOps Engineer

CCNA

ITIL Foundation

ITSM / CMDB experience

Tools

CMDB tools

iTop

Jobbeschreibung

Role purpose

The System Engineer delivers customer infrastructure services across enterprise virtualisation, cloud and data-centre platforms, as well as onsite endpoint and network deployments. The role designs, implements, maintains and troubleshoots server and virtualisation environments; supports storage, backup, migration and resilience activities; contributes to IT service management and CMDB projects; and documents work for reliable operations and handover. The position combines senior platform engineering with hands‑on customer‑site infrastructure deployment and support, with the work mix varying by project and customer demand.

Key responsibilities

Infrastructure deployment and field engineering support

Virtualisation, cloud and data-centre platforms

Design, deploy, configure and maintain VMware environments, including ESXi, vCenter, vSphere clusters, vSAN and Tanzu or Tanzu Kubernetes Grid where in scope.

Administer virtual machines, clusters, datastores and resource allocation; configure and troubleshoot high availability, distributed resource scheduling and live migration.

Support enterprise storage and compute platforms, including SAN zoning, LUN provisioning, FC or iSCSI connectivity, VMFS presentation and server refresh projects.

Implement and verify virtual machine and file‑level backup and recovery, monitoring and operational controls; contribute to disaster recovery and resilience testing.

Support cloud operations and hybrid infrastructure activities, including AWS where assigned, using approved access, change and security procedures.

Plan and execute virtual infrastructure migrations, upgrades and data-centre relocations, including cluster configuration, storage reattachment and service validation.

Support endpoint and mobile device management platforms such as Workspace ONE, including device enrolment, policy application and application provisioning.

Systems, network and service support

Troubleshoot hardware, endpoint, connectivity, printing and basic system issues; restore service or elevate with useful diagnostics and evidence.

Support infrastructure maintenance and customer change activities in line with approved scope, access controls, change windows and safety requirements.

Contribute to ITSM and CMDB deployments or migrations, including configuration, data validation, testing, user acceptance testing and issue resolution.

Follow security, backup, access‑management and asset‑handling procedures, and protect customer information and credentials.

Preferred experience

• VMware — VMware Certified Professional for vSphere Foundation (VVF) Administrator or Cloud Foundation (VCF) Administrator
• AWS Certified CloudOps Engineer – Associate

Experience with ITSM platforms or CMDB implementation, migration, testing and UAT; iTop experience is an advantage.

CCNA for networking fundamentals

ITIL Foundation for service and change processes