Senior Strategic Key Account Lead — Regional Growth

s. f. express (singapore) private limited; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

Senior Manager, Strategic Key Account Management at s. f. express (Singapore) Private Limited will drive development, retention, and growth of strategic customer relationships, acting as the Singapore and regional interface.

You will translate customer priorities into executable account plans and coordinate with local, regional, and global teams to deliver consistent service and profitable growth. You will lead account strategies, manage RFI/RFQ responses, contract negotiations, and monthly

Qualifications

• 8+ years in logistics or related B2B/B2C services with regional experience.
• Ability to translate customer priorities into executable account plans.
• Strong communication and negotiation skills with senior stakeholders.

Responsabilités

• Lead account strategies and annual plans aligned with commercial objectives.
• Build trusted relationships with customer stakeholders across local, regional, and global teams.
• Identify and develop growth opportunities across logistics and related services.
• Coordinate RFI/RFQ responses with cross-functional inputs.
• Support contract execution and renewals while protecting account value.
• Lead monthly business reviews and monitor KPIs.
• Collaborate with operations, finance, and support functions to meet customer needs.
• Identify service improvements and translate into measurable value.

Connaissances

Strategic leadership

Account management

Negotiation

Stakeholder management

Formation

Degree in Business, Logistics or Supply Chain

Outils

CRM systems

Excel

PowerPoint

Description du poste

Senior Manager, Strategic Key Account Management at s. f. express (Singapore) Private Limited will drive development, retention, and growth of strategic customer relationships, acting as the Singapore and regional interface.

You will translate customer priorities into executable account plans and coordinate with local, regional, and global teams to deliver consistent service and profitable growth. You will lead account strategies, manage RFI/RFQ responses, contract negotiations, and monthly