Senior Strategic Accounts Manager: Executive Relationships

CSS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

CSS is seeking a Senior Manager - Strategic Accounts to lead delivery strategy and strengthen executive-level relationships with key clients. You will oversee delivery for named accounts, drive high customer satisfaction, and mentor a team of strategic account professionals.

You will shape joint account plans, set annual goals, influence cross-functional partners, and ensure successful execution of complex strategic initiatives across major global clients.

Qualifications

• Experience managing large strategic accounts with 10+ years in sales.
• Executive level selling experience.
• People management experience.
• Proven ability to lead strategic planning and allocate resources.

Responsibilities

• Accountable for the execution and delivery of strategic account requirements.
• Manages or may be team leader for a group of experienced Strategic Account Managers.
• Manages the joint-strategic account planning process with Strategic Account Managers, Outside Sales Representatives, sales management, and other internal participants.
• Establishes and holds team accountable for annual goals and priorities.
• Provides guidance on securing new customers/growing existing customers with Global Accounts agreements.
• Holds regular, scheduled reviews with direct reports, providing solutions to difficult and complex problems.
• Maintains productive, long term relationships with key accounts at the executive level.
• Provides input on development of departmental strategy, focusing on strategy implementation.
• Maintains positive team-oriented approach with upper management and peers in other departments, sharing new programs best practices.

Skills

Executive level selling

People management

CRM software

Microsoft Office

Strategic account management

Leadership

Analytical skills

Influence

Education

Bachelor's degree in Sales/Business Administration/Engineering or relevant field

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

CSS is seeking a Senior Manager - Strategic Accounts to lead delivery strategy and strengthen executive-level relationships with key clients. You will oversee delivery for named accounts, drive high customer satisfaction, and mentor a team of strategic account professionals.

You will shape joint account plans, set annual goals, influence cross-functional partners, and ensure successful execution of complex strategic initiatives across major global clients.