Senior Staff Officer (SSO) Ops Readiness Data

MHA - Singapore Civil Defence Force (SCDF); Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

The Singapore Civil Defence Force (SCDF) seeks a data analytics officer on a 2-year contract to support the Operations Department. You will ensure incident data quality, analyse operational trends, and translate insights into planning decisions for deployment and resource use.

Responsibilities include developing analytics workflows, maintaining incident repositories, and enabling frontline units with self-service statistics on SCDF platforms, while collaborating with stakeholders across the

Qualifications

• Degree in data analytics, statistics, computer science or related discipline.
• Ability to ensure data quality, accuracy and reliability in analytical outputs.
• Ability to work with multi-source datasets and maintain data integrity.
• Ability to communicate and present analytical insights to stakeholders.
• Ability to document analytical approaches and methods used.
• Ability to stay current with evolving data practices and tools.
• Ability to adapt analytical methods to shifting operational contexts.

Responsabilités

• Provides data analytics to support operational readiness and incident patterns.
• Analyzes trends, workload distribution and performance indicators for actionable insights.
• Leverages SCDF data platforms to optimise deployment and ground response strategies.
• Evaluates data collection and analysis processes and designs improved workflows.
• Maintains a comprehensive repository of incidents for analysis and reporting.
• Develops self-service capabilities enabling frontline units to retrieve stats.

Connaissances

Data analytics

Data quality

Statistical methods

Communication

Data visualization

Formation

Bachelor's degree in data analytics, statistics, computer science or related

Description du poste

What the role is:

The officer will support Operations Department by providing data analytics in areas such as operational readiness, incident patterns, deployment effectiveness, and resource utilisation. The officer's work spans the full data lifecycle, from ensuring the accuracy and completeness of incident records, to analysing trends in areas such as deployment effectiveness, response performance, and resource utilisation, and ultimately translating these into insights that inform operational planning decisions.This is 2-year contract position expiring Dec 2028. We wish to inform that all applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

What you will be working on:

• Provides timely, operations-focused data analytics to support evidence-based decision-making in areas relating to operational readiness, incident patterns, deployment effectiveness, response performance, and resource utilisation.
• Analyses operational trends, incident characteristics, workload distribution, and performance indicators, translating data into actionable insights.
• Leverages Ops operational systems to optimise deployment strategies, anticipate operational pressures, and enhance ground response effectiveness through data-driven decision-making.
• Evaluates existing data collection, cleaning, and analysis processes, and design improved workflows to enhance the accuracy as well as breadth and depth of operational data collected to surface richer operational insights.
• Maintains and tracks a comprehensive and accurate repository of fire and rescue incidents responded to by the force, ensuring data integrity and completeness for operational analysis and reporting.
• Develops processes and self-service capabilities on SCDF's data platform to enable frontline units and internal departments to independently retrieve validated operational statistics, reducing reliance on manual data requests.

What we are looking for:

• Degree in data analytics, statistics, computer science or a related discipline.
• Ability to take ownership and demonstrate consistency in ensuring data quality, accuracy and reliability in all analytical outputs.
• Ability to work with multi-source datasets, maintain data quality and integrity, and strong organisational skills to manage competing priorities and deliverables.
• Ability to communicate and present analytical insights to operational and command stakeholders.
• Ability to maintain detailed records of all analytical approaches, statistical methods, and computational techniques used in data analysis.
• Ability to stay current with evolving emergency management practices, new data analytical tools, and changing data policies.
• Ability to demonstrate flexibility and adaptability to modify and refine analytical approaches in response to shifting operational environments, emergency incident types, etc.

About MHA - Singapore Civil Defence Force (SCDF)

The Singapore Civil Defence Force (SCDF) is a uniformed organisation under the purview of the Ministry of Home Affairs. The main role of SCDF is to provide fire-fighting, rescue and emergency ambulance services; mitigating hazardous materials incidents, as well as formulate, implement and enforce regulations on fire safety and civil defence shelter matters.In 1982, the National Civil Defence Plan was launched which spearheaded the emergency preparedness for the nation. With the enactment of the Civil Defence Act in 1986, the SCDF was established as an independent organisation under the Ministry of Home Affairs (MHA). In the same year, the Hotel New World collapse paved the way for joint operations between the SCDF and Singapore Fire Service (SFS). Due to the similarity in roles and functions, the SCDF and SFS were formally integrated on 15 April 1989.Over the years, the SCDF has improved its life saving operations through innovations and programmes to enhance her fire-fighting, rescue capabilities and public education plans. The Light Fire Attack Vehicle (The Red Rhino) and Tracked Fire-Fighting Vehicle are some of the customized solutions which the force has developed to increase its operational capabilities. The SCDF also actively engages the local community through its wide-ranging public educational programmes and community-based activities to enhance the resilience and emergency preparedness of the civilian population.Today, the Force is recognised by the population as a professional body of well-trained officers and men geared to respond to all types of life-threatening emergencies round-the-clock. An operationally ready SCDF, working hand-in-hand with a prepared and resilient population, helps to ensure that the nation is capable of handling any untoward eventualities.