Senior Staff Officer (SSO) Behavioural Analytics

Singapore Civil Defence Force; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Singapore Civil Defence Force is seeking a data analytics officer to manage and deliver domain-specific data analyses supporting decision making in officer well-being, resilience, and psychological operations.

The role focuses on survey trend analysis, identifying stressors, and translating findings into actionable insights for EPSD leadership to design targeted interventions and optimise resources. This is a 2-year contract expiring December 2028.

Qualifications

• Good Honours degree in Psychology.
• Strong foundation in psychological research methods, statistics and quantitative data analysis.
• Comfortable with statistics (e.g. R, Python), data analytics and data visualisation tools (Power BI, Excel).

Responsibilities

• Supports behavioural research and analytics projects, data collection, management, analysis and reporting.
• Develops and maintains data-driven psychological sensing and analytics tools/systems (e.g. morale management tool).
• Supports technology-enabled psychology and innovation projects (e.g. counselling case management).
• Translates data and research into actionable insights and recommendations.
• Supports cross-branch projects and stakeholder coordination.

Skills

Statistics

Data analytics

Research methods

Education

Honours degree in Psychology

Tools

R

Python

Power BI

Excel

Job description

What The Role Is

The officer will manage and provide timely, domain specific data analytics to support evidence based decision making in areas relating to officer well being, resilience, organisational engagement, and psychological operations.

What The Role Is

The officer will manage and provide timely, domain specific data analytics to support evidence based decision making in areas relating to officer well being, resilience, organisational engagement, and psychological operations.

The role focuses on analysing survey trends, identifying common stressors and behavioural/psychological markers, supporting appropriate assignment of psychological resources, and translating data into actionable insights for Emergency Psychological Sciences Department (EPSD) leadership. The officer will support and strengthen EPSD's ability to design targeted interventions, optimise resources, and enhance operational effectiveness through data driven insights.

This is 2-year contract position expiring Dec 2028. We wish to inform that all applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

What You Will Be Working On

• Supports behavioural research and analytics projects, data collection, management, analysis and reporting (e.g. decision-making research experimentation with personnel)
• Develops and maintain data-driven psychological sensing and analytics tools/systems (e.g. morale management tool)
• Supports technology-enabled psychology and innovation projects (e.g. counselling case management)
• Translates data and research into actionable insights and recommendations
• Supports cross-branch projects and stakeholder coordination

What We Are Looking For

• Good Honours degree in Psychology
• Strong foundation in psychological research methods, statistics and quantitative data analysis
• Strong applied knowledge of statistics (e.g. R, Python), data analytics and data visualisation tools (e.g. Power BI, Excel).
• Comfortable working with technology and digital tools, with a strong interest in innovation, behavioural analytics and tech-enabled psychology.
• Ability to work with sensitive datasets and communicate insights clearly to both technical and non technical stakeholders.
• Able to work independently and across multiple concurrent projects, project leads and branches with good stakeholder engagement, communication and teamwork skills.