Senior SRE & Reliability Lead — 24/7 Ops & Governance

GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED

Singapore

On-site

SGD 300,000 - 520,000

Full time

12 days ago

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED is seeking an SVP, Site Reliability Engineering (SRE) to lead 24/7 infrastructure operations across Hypervisors, OpenShift, Windows, databases, TWS, and Mainframe environments. The role drives resilience, scalability, automation, and operational excellence in hybrid cloud and on-premises settings, aligned to business risk and regulatory expectations.

The role demands 18+ years in IT infrastructure/SRE with proven leadership of large 24/7 teams,

Qualifications

18+ years in IT infrastructure, SRE, or production operations.
Leadership of large-scale 24/7 infrastructure teams in banking/financial services.
Strong experience in hybrid cloud, data center, and enterprise platforms.
Proven ability to align IT with regulatory and risk requirements.

Responsibilities

Lead and manage a distributed 24/7 SRE infrastructure team, including shift-based operations and command center functions.
Define and execute the SRE strategy aligned to enterprise technology and business priorities.
Establish governance across incident, problem, change, release, and capacity management.
Drive SLA/SLO/SLI frameworks to ensure service reliability and performance targets.
Oversee end-to-end reliability of infrastructure platforms: Cloud & Container (OpenShift/Kubernetes), Hypervisors, private cloud, Windows/Linux, TWS/Mainframe, Databases.
Ensure high availability, resilience, and disaster recovery readiness; own lifecycle planning, patching, upgrades, decommissioning.
Champion SRE principles: error budgets, toil reduction, automation-first mindset, and end-to-end observability.
Lead initiatives to reduce MTTR, incident volume, and manual effort; scale automation.
Ensure 24/7 monitoring, incident response, and robust recovery processes; manage major incidents.
Embed ITIL best practices across service management processes.
Identify infrastructure risks and drive proactive mitigation; ensure regulatory compliance.
Partner with security teams on hardening, vulnerability management, and access controls.
Collaborate with application, DevOps, security, architecture, and business teams to improve reliability.
Provide leadership in large-scale transformation programs (cloud adoption, infra modernization).
Mentor senior leaders and establish clear career progression within SRE teams.