SVP, Site Reliability Engineering Lead, SRE & Governance, Group Technology

DBS Bank

Singapore

In loco

SGD 300.000 - 520.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

DBS Bank in Singapore is seeking an SVP, Site Reliability Engineering (SRE) to lead the 24/7 infrastructure and reliability engineering across critical platforms including OpenShift, Windows, databases, and mainframe environments. The role focuses on resilience, scalability, automation, and operational excellence in hybrid cloud and on-premises settings.

You will drive governance, incident management, and end-to-end observability, partnering with architecture, DevOps, security, and business

Competenze

  • 18+ years of experience in IT infrastructure, SRE, or production operations.
  • Proven leadership in managing large-scale 24/7 infrastructure teams in banking/financial services.
  • Strong experience in hybrid cloud, data center, and enterprise platforms.

Mansioni

  • Lead and manage a distributed 24/7 SRE infrastructure team, including shift-based operations and command center functions.
  • Define and execute the SRE strategy aligned to enterprise technology and business priorities.
  • Establish strong governance across incident, problem, change, release, and capacity management.
  • Drive SLA/SLO/SLI frameworks to ensure service reliability and performance targets.
  • Champion SRE principles including error budgets, toil reduction, and automation-first mindset.

Conoscenze

SRE Leadership
Automation
Incident management
Cloud & Hybrid

Strumenti

OpenShift
Kubernetes
VMware
Databases

Descrizione del lavoro

Role Summary

The SVP, Site Reliability Engineering (SRE), will lead and oversee the 24/7 infrastructure operations and reliability engineering function across critical platforms including Hypervisors (VPC, EPC, OPC), OpenShift , Windows, Databases, TWS, and Mainframe environments. This role is responsible for driving resilience, scalability, automation, and operational excellence across hybrid cloud and on-premises environments, while ensuring alignment with business, risk, and regulatory expectations.

Key Responsibilities
Leadership & Governance
  • Lead and manage a distributed 24/7 SRE infrastructure team, including shift-based operations and command center functions
  • Define and execute the SRE strategy aligned to enterprise technology and business priorities
  • Establish strong governance across incident, problem, change, release, and capacity management
  • Drive SLA/SLO/SLI frameworks to ensure service reliability and performance targets
Infrastructure & Platform Ownership
  • Oversee end-to-end reliability of infrastructure platforms:
    • Cloud & Container: VPC, OpenShift, Kubernetes
    • Compute & Virtualization: Hypervisors (VMware/others), private cloud platforms
    • Enterprise Platforms: Windows, Unix/Linux, TWS, Mainframe, Databases
  • Ensure high availability, resilience, and disaster recovery readiness across all critical systems
  • Own infrastructure lifecycle including capacity planning, patching, upgrades, and decommissioning
Reliability Engineering & Automation
  • Champion SRE principles including error budgets, toil reduction, and automation-first mindset
  • Drive end-to-end observability strategy (monitoring, logging, tracing)
  • Lead initiatives to reduce MTTR, incident volume, and manual operational effort
  • Scale automation across deployment, patching, incident resolution, and self-healing capabilities
Operational Excellence
  • Ensure 24/7 monitoring, incident response, and recovery processes are robust and continuously improved
  • Lead major incident management and command bridge coordination for critical outages
  • Conduct RCA, trend analysis, and preventive engineering improvements
  • Embed ITIL best practices across service management processes
Risk, Compliance & Security
  • Identify infrastructure risks and drive proactive mitigation strategies
  • Ensure compliance with regulatory, audit, and internal security requirements
  • Partner with security teams on hardening, vulnerability management, and access controls
Stakeholder & Cross-Functional Collaboration
  • Collaborate with application, DevOps, security, architecture, and business teams to improve system reliability
  • Provide leadership in large-scale transformation programs (cloud adoption, infra modernization, SRE maturity)
  • Act as a key interface with senior management and external stakeholders
People & Talent Development
  • Build and develop a high-performing SRE organization across L1/L2/L3 layers
  • Drive fungibility, cross-skilling, and leadership development within the team
  • Mentor senior leaders and establish clear career progression frameworks
Requirements
Experience
  • 18+ years of experience in IT infrastructure, SRE, or production operations
  • Proven leadership in managing large-scale 24/7 infrastructure teams in banking/financial services
  • Strong experience in hybrid cloud, data center, and enterprise platforms
Technical Expertise
  • Deep expertise in:
    • Cloud platforms (private/public cloud architectures)
    • Container platforms (OpenShift/Kubernetes)
    • Hypervisors & virtualization technologies
    • Operating systems (Windows, Linux/Unix)
    • Databases (MariaDB, Postgres, MSSQL, Redis, DB2)
    • Enterprise scheduling & legacy systems (TWS, Mainframe)
  • Strong understanding of DevOps, CI/CD, and infrastructure as code
Leadership & Functional Skills
  • Strong strategic thinking with ability to translate business goals into technology outcomes
  • Excellent incident leadership and crisis management skills
  • Proven track record of driving automation and operational transformation
  • Strong stakeholder management and executive communication skills
Other Skills
  • Expertise in ITIL / Service Management frameworks
  • Strong analytical, problem-solving, and decision-making capabilities
  • Ability to manage high-pressure situations and multiple priorities
Key Success Metrics (Optional for your slide/JD refinement)
  • Infrastructure availability (SLA/SLO adherence)
  • Reduction in MTTR / incident volume
  • Automation coverage & reduction in manual toil
  • Capacity utilization and cost optimization
  • Audit and compliance adherence
Location

DBS Asia Hub

Job

Technology

Schedule

Regular

Employee Status

Full time

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