Senior Specialist Quality Management

Exyte; Singapore; On-site; SGD 78,000 - 123,000; Full time

Job summary

Exentec Singapore Pte Ltd seeks a Senior Specialist Quality Management (Facility Services) to lead training delivery and certification activities across Southeast Asia, ensuring consistent competency and standardized work practices in high-tech facilities.

Reporting to the Global Training Manager, you will coach site leaders, deploy global training frameworks, and collaborate with Operations, Engineering and Quality to close competency gaps across Malaysia, Singapore and the wider region.

Qualifications

• Diploma or Associate’s degree in engineering, Technical Operations, Facilities Management, Training & Development or a related discipline; equivalent experience considered.
• 5+ years of relevant experience in semiconductor, pharmaceutical, high-tech manufacturing or critical facility environments.
• Experience delivering technical, operational, safety or workforce development training.
• Experience coaching, mentoring or assessing technical personnel.
• Working knowledge of competency management, certification processes and adult-learning principles.
• Proficiency with Microsoft Office applications and learning management systems.

Responsibilities

• Deliver instructor-led training, workshops, onboarding sessions, certification events and practical assessments.
• Facilitate technical, operational, safety or workforce development training modules.
• Use effective adult-learning techniques to engage participants and promote practical application.
• Conduct train-the-trainer sessions to build sustainable local delivery capability.
• Support the rollout of globally developed training frameworks, curricula, certification pathways and learning materials.
• Coordinate deployment activities across sites in Malaysia, Singapore and other assigned locations.
• Ensure consistent use of approved content, delivery methods and assessment standards.
• Provide implementation feedback to the Global Training Manager and support continuous improvement of learning content.
• Promote operational excellence, standardised work and continuous improvement principles through training and field coaching.
• Support implementation of approved processes, procedures and ways of working across Facility Services operations.
• Participate in site observations, assessments and operational reviews to identify training needs and performance gaps.
• Partner with site leadership to reinforce adoption and sustain improved practices.
• Conduct knowledge checks, practical evaluations, skills assessments and certification activities.
• Support accurate tracking of training completion, qualifications and certification status.
• Identify skill gaps and recommend coaching, refresher training or reassessment where required.
• Support managers and employees in understanding role-based learning and competency requirements.
• Collaborate with Operations, Engineering, EHS, Quality, HR and subject matter experts to deliver workforce capability objectives.
• Maintain accurate training records, attendance data, assessment results and certification evidence in the approved learning systems.
• Gather learner and stakeholder feedback and report deployment progress, risks and improvement opportunities.
• Support development and continuous improvement of training materials, practical exercises and assessment tools.
• Assist with preparation of training facilities, equipment and demonstrations where applicable.
• Respond to operational needs outside normal working hours where required.

Skills

Training delivery

Coaching

Adult-learning principles

LMS proficiency

MS Office

Multisite deployment

Education

Diploma or Associate’s degree in engineering/related

Tools

Microsoft Office

Learning Management Systems

Job description

Discover your exciting role

Entity: Exentec Singapore Pte Ltd

Job Title: Senior Specialist Quality Management (Facility Services)

The Trainer is responsible for supporting the implementation and deployment of Exentec Facility Services' globally aligned and standardized training and certification program across Southeast Asia. Reporting to the Global Training Manager, the role ensures that technical and operational employees receive high-quality, consistent training that strengthens competency, supports operational excellence and promotes standardized work practices. The Trainer delivers training, coaches site leaders and subject matter experts, supports competency and certification activities, and helps embed global standards, best practices and continuous improvement initiatives. The position serves as the operational link between global training strategy and local execution, ensuring that programs are effectively implemented, adopted and sustained across sites in Malaysia, Singapore and the wider region.

Explore your tasks and responsibilities

Job Responsibilities:

Training Delivery & Facilitation:

• Deliver instructor-led training, workshops, onboarding sessions, certification events and practical assessments.
• Facilitate technical, operational, safety, quality and operational excellence training modules.
• Use effective adult-learning techniques to engage participants and promote practical application.
• Conduct train-the-trainer sessions to build sustainable local delivery capability.

Deployment of Global Training Programmes:

• Support the rollout of globally developed training frameworks, curricula, certification pathways and learning materials.
• Coordinate deployment activities across sites in Malaysia, Singapore and other assigned locations.
• Ensure consistent use of approved content, delivery methods and assessment standards.
• Provide implementation feedback to the Global Training Manager and support continuous improvement of learning content.

Operational Excellence & Standardisation:

• Promote operational excellence, standardised work and continuous improvement principles through training and field coaching.
• Support implementation of approved processes, procedures and ways of working across Facility Services operations.
• Participate in site observations, assessments and operational reviews to identify training needs and performance gaps.
• Partner with site leadership to reinforce adoption and sustain improved practices.

Competency Management & Certification:

• Conduct knowledge checks, practical evaluations, skills assessments and certification activities.
• Support accurate tracking of training completion, qualifications and certification status.
• Identify skill gaps and recommend coaching, refresher training or reassessment where required.
• Support managers and employees in understanding role-based learning and competency requirements.

Stakeholder Collaboration, Administration & Reporting:

• Collaborate with Operations, Engineering, EHS, Quality, HR and subject matter experts to deliver workforce capability objectives.
• Maintain accurate training records, attendance data, assessment results and certification evidence in the approved learning systems.
• Gather learner and stakeholder feedback and report deployment progress, risks and improvement opportunities.
• Support development and continuous improvement of training materials, practical exercises and assessment tools.
• Assist with preparation of training facilities, equipment and demonstrations where applicable.
• Respond to operational needs outside normal working hours where required.

Show your expertise

Requirement:

• Diploma or Associate’s degree in engineering, Technical Operations, Facilities Management, Training & Development or a related discipline; equivalent experience considered.
• 5+ years of relevant experience in semiconductor, pharmaceutical, high-tech manufacturing or critical facility environments.
• Experience delivering technical, operational, safety or workforce development training.
• Experience coaching, mentoring or assessing technical personnel.
• Working knowledge of competency management, certification processes and adult-learning principles.
• Proficiency with Microsoft Office applications and learning management systems.

Preferred

• Recognized training, coaching or assessor qualification.
• Understanding of standardized work methodologies.
• Experience supporting multi-site or multinational organizations.
• Experience developing practical exercises and competency assessments.