Assistant Manager, Quality (West/4.5k/5 days)

RECRUIT FAST PTE. LTD.; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

Recruit Fast Pte. Ltd. is seeking a dedicated Accreditation & Quality Assurance Manager to lead accreditation activities for local and international training programmes, ensuring compliance and audit readiness.

You will build and maintain records, coordinate with owners, and drive continuous improvement across programmes. responsibilities include managing submissions, records, and supporting documents; overseeing learner services; and contributing to readiness reviews with Training & Development

Qualifications

• Diploma or degree in a related field with about three years' experience in training, education, quality, compliance, operations, or regulated environments.
• Experience supervising staff, managing projects, or being accountable for specific work areas.
• Familiarity with audits, accreditation, quality systems, or controlled documentation (not required to master all frameworks).

Responsibilities

• Manage accreditation requests, renewals, submissions, and audit readiness for local and international training programmes.
• Maintain clear accreditation records, renewal timelines, procedures, and supporting documents for efficient tracking and retrieval.
• Collaborate with process owners to clarify accreditation requirements, identify gaps, and implement effective controls to meet standards.
• Conduct internal reviews and monitor improvement actions, assisting teams to resolve findings within deadlines to uphold quality standards.
• Oversee learner services including enquiry handling, record accuracy, and complaint resolution to maintain high service standards.
• Analyze learner feedback and operational data to propose and implement improvements in services and processes for enhanced learner experience.
• Support accurate management of registrations, learner records, billing, grant documentation, and certification administration to ensure data integrity.
• Contribute to programme-readiness reviews with Training & Development and Operations teams before launching new courses to ensure compliance and quality.
• Provide accreditation and quality support for programmes and approved overseas or cross-industry initiatives to maintain standards.
• Research and explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training under management guidance.
• Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks to inform stakeholders.
• Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners to facilitate smooth accreditation processes.
• Provide accurate accreditation and certification information to support approved outreach and promotional activities.

Skills

Project management

Audits & accreditation

Quality systems

Documentation management

Cross-team collaboration

Education

Diploma/degree in related field

Tools

Microsoft Office

Learning management systems

Job description

Company Overview

Recruit Fast is a Singapore-based employment agency specializing in connecting employers with skilled professionals across industries. We prioritize clients, candidates, and colleagues, driven by collaboration, integrity, and innovation.

Job Summary

Manage accreditation and quality assurance processes for training programmes locally and internationally, ensuring compliance, audit readiness, and continuous improvement to support operational excellence and learner satisfaction.

Responsibilities

• Manage accreditation requests, renewals, submissions, and audit readiness for local and international training programmes to ensure compliance and certification validity


• Maintain clear, organised accreditation records, renewal timelines, procedures, and supporting documents for efficient tracking and retrieval


• Collaborate with process owners to clarify accreditation requirements, identify gaps, and implement effective controls to meet standards


• Conduct internal reviews and monitor improvement actions, assisting teams to resolve findings within deadlines to uphold quality standards


• Oversee learner services including enquiry handling, record accuracy, and complaint resolution to maintain high service standards


• Analyze learner feedback and operational data to propose and implement improvements in services and processes for enhanced learner experience


• Support accurate management of registrations, learner records, billing, grant documentation, and certification administration to ensure data integrity


• Contribute to programme-readiness reviews with Training & Development and Operations teams before launching new courses to ensure compliance and quality


• Provide accreditation and quality support for programmes and approved overseas or cross-industry initiatives to maintain standards


• Research and explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training under management guidance


• Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks to inform stakeholders


• Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners to facilitate smooth accreditation processes


• Provide accurate accreditation and certification information to support approved outreach and promotional activities

Preferred competencies and qualifications

• Diploma or degree in a related field with approximately three years of experience in training, education, quality, compliance, operations, or regulated environments


• Experience supervising staff, managing projects, or being accountable for specific work areas


• Familiarity with audits, accreditation, quality systems, or controlled documentation (expertise in all frameworks not required)


• Strong organisational, communication, and follow-up skills with the ability to collaborate confidently across teams


• Hands-on, improvement-driven mindset with eagerness to learn new accreditation and industry requirements


• Proficiency in Microsoft Office and digital platforms related to training, learning, or document management

Other Information

Reeve Lim Kok Kiong

• Recruit Fast Pte. Ltd. (EA License: 23C1828)


• EA Personnel: R1330005


• Email: [e-mail]


• Website: www.recruitfast.sg