Senior Solutions Engineer JAPAC

Supermetrics; Singapore; Hybrid; SGD 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare benefit

Generous paid time off

Parental leave

Sports and wellbeing allowance

Equity options

High-quality work equipment

Job summary

Supermetrics is seeking an experienced Solutions Engineer to own the JAPAC region, combining deep MarTech expertise with a consultative pre-sales approach. You will showcase product value to key clients, partner with Sales, and guide customers toward data-driven marketing decisions.

You will stay ahead of releases, train colleagues, and translate complex data problems into actionable business outcomes for stakeholders across marketing. Hybrid work in a dynamic, diverse team.

Qualifications

• 5+ years in a pre-sales technical customer-facing role in a SaaS company (or an agency background).
• Solid understanding of MarTech/AdTech landscape including ad platforms and analytics tools.
• Strong presentation and communication skills for marketing professionals and executives.
• Clear understanding of SQL and SQL-based analytics; Python/R/dbt knowledge is a plus.

Responsibilities

• Act as a product expert presenting Supermetrics’ product range to customers and prospects.
• Make business and technical outcomes clear for stakeholders across the marketing domain.
• Stay current on product releases and train new hires and colleagues.
• Capture and relay customer feedback to product development to keep pace with the ecosystem.
• Build deep product knowledge with support and product teams to resolve critical issues.
• Understand the data stack fundamentals and learn new systems to support the sales team.

Skills

MarTech

Pre-sales

Presentation skills

SQL basics

Marketing analytics

Tools

Looker Studio/Looker

Power BI

Tableau

BigQuery

Snowflake

GCP

Job description

Shape the future of cutting-edge marketing technology and deliver real business impact at Supermetrics!

We’re looking for a dynamic, experienced Solutions Engineer to join our growing Solutions Engineering team and own the JAPAC region. This role suits a seasoned professional with a strong grasp of the digital marketing and advertising landscape.

In this role, you will…

• Bring deep MarTech expertise to showcase Supermetrics’ solutions and value proposition to key clients, working closely with our Sales team to drive strategic partnerships.
• Act as a trusted advisor, showing marketers how Supermetrics helps them unlock actionable insights from their data.

Your day-to-day work and responsibilities include…

• Acting as a product expert when presenting Supermetrics’ product range to customers and prospects
• Making the business and technical outcomes clear for stakeholders across the marketing domain
• Staying current on product releases and new features, and helping train new hires and colleagues
• Capturing and relaying customer feedback and requirements to our product development team, so our solutions keep pace with the evolving marketing ecosystem
• Building deep product knowledge, working closely with our support and product development teams to resolve critical technical issues
• Understanding the fundamentals of the data stack and quickly picking up new systems relevant to the MarTech ecosystem to support the sales team

This position is for you if you have…

• 5+ years in a pre sales technical customer-facing role in a SaaS company (or an agency background)

• A solid understanding of the MarTech or AdTech landscape, including ad platforms (Google Ads, Facebook Ads, etc.), analytics tools (Google Analytics, Adobe Analytics), and marketing automation platforms

• Strong presentation and communication skills, able to convey the value of technical solutions to marketing professionals and executives

• A clear understanding of SQL and SQL-based analytics, ideally hands-on; Python, R, or dbt knowledge is a strong plus

• Familiarity with tools in the following categories:

  • BI and dashboarding: Looker Studio/Looker, Power BI, Tableau
  • Cloud data warehouses: Google BigQuery, Snowflake, Microsoft Fabric, Amazon Redshift
  • Cloud infrastructure: GCP, AWS, Azure

• Fluent English (Mandarin is a plus)

Benefits we offer…

• Healthcare benefit
• Generous paid time off and parental leave
• Sports and wellbeing allowance
• A comprehensive benefits package including equity options
• High-quality work equipment

Hear why our team likes it here atsupermetrics.com/careers/life-at-supermetrics.

#LI-Hybrid #LI-FullTime #LI-MiddleToSeniorLevel

Join us on our mission to make data a marketing superpower

Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products.

We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started!

We’re a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team.

Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together.

We’re hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

It all started with a Google t-shirt… Read the rest of our growth story at supermetrics.com/about.

Our commitment to transparent hiring: At Supermetrics, we leverage AI in our early recruitment stages to efficiently match your skills to our roles and provide a frictionless scheduling experience. While AI helps us operate faster and fairer, all final hiring decisions and deep-dive interviews are conducted by our human team members.