Senior Sales & Ops Leader - Beauty & Wellness

VIM PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

VIM PTE. LTD. is seeking a driven Senior Sales & Operations Manager to oversee daily operations and sales across our beauty, spa and hair salon outlets. The role demands hands-on leadership to guide teams, drive performance and uphold service standards.

You will develop sales strategies, optimize processes, coordinate with marketing and HR, and report on KPIs. A commercially minded, people-focused leader who translates objectives into action is ideal.

Qualifications

• 3–5 years of relevant experience in sales, retail, beauty, spa or hospitality operations.
• Experience in managing teams and overseeing outlet operations.
• Strong sales acumen with proven ability to drive revenue and meet targets.
• Good understanding of customer service, sales conversion and retention.
• Strong leadership, communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Drive sales performance and revenue growth across assigned outlets.
• Monitor KPIs, conversion rates and team productivity.
• Develop and implement sales strategies for customer acquisition and retention.
• Lead daily operations, staffing, SOPs and service standards.
• Provide regular performance reports and coordinate with cross-functional teams.
• Support new outlet openings and business expansion.

Job description

VIM PTE. LTD. is seeking a driven Senior Sales & Operations Manager to oversee daily operations and sales across our beauty, spa and hair salon outlets. The role demands hands-on leadership to guide teams, drive performance and uphold service standards.

You will develop sales strategies, optimize processes, coordinate with marketing and HR, and report on KPIs. A commercially minded, people-focused leader who translates objectives into action is ideal.