Senior Reinsurance Operations & Client Services Leader

PACIFIC LIFE RE SERVICES SINGAPORE PTE. LIMITED; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Pacific Life Re Services Singapore Pte. Limited is seeking a Senior Specialist to lead management of reinsurance treaties and core operations, with a focus on advanced data processing, accounts handling, and client engagement.

The role may involve mentoring junior staff and supporting strategic projects such as back-office standardization. The team collaborates across Finance, Actuarial, R&D, Pricing and Marketing.

Qualifications

• Extensive technical background with significant experience in reinsurance operations.
• Strategic thinker with a proven track record.
• Strong leadership and mentoring capabilities.
• Excellent communication and interpersonal skills.
• Proven expertise in data processing, validation, and client management.
• Familiarity with regulatory requirements and internal controls.
• Proactive and collaborative attitude with a focus on continuous improvement and innovation.
• 5+ years previous experience in a similar role with good knowledge of reinsurance business and industry practices
• Excellent report writing and verbal communications skills.
• Competent user of Microsoft Excel.
• Knowledge of SQL or similar data query tools.
• Strong SAP knowledge.

Responsibilities

• Fully understand the treaty and client's data for effective in-force treaty management.
• Lead the management of complex reinsurance treaties and ensure accurate data processing and account reconciliation.
• Perform advanced validation checks on data, manage error handling, and ensure timely booking of statements of accounts.
• Develop and oversee the creation of business object reports for regular validation of accounts and controls.
• Drive strategic process improvement initiatives and developing innovative reporting/MI methods.
• Manage client relationship through regular engagement including face to face meetings and annual reviews.
• Coordinate with internal stakeholders such as actuarial functions and finance by validating key reports and addressing any issues with client data or extraordinary data trends.
• Ensure compliance and own the internal controls that meet local and global regulatory requirements.
• Provide strategic inputs and requirements to drive treaty implementation as required.
• Mentor and support junior colleagues in their professional development.
• Responsible for treaty set up on all operating systems.
• Support Client Services team with identified Super User accountabilities within Soft-Close to Hard-close periods.

Skills

Leadership

Client engagement

Data processing

Data validation

Reinsurance operations

Communication

Regulatory knowledge

Process improvement

Mentoring

SQL

Excel

SAP

Tools

SAP

SQL

Excel

Job description

Pacific Life Re Services Singapore Pte. Limited is seeking a Senior Specialist to lead management of reinsurance treaties and core operations, with a focus on advanced data processing, accounts handling, and client engagement.

The role may involve mentoring junior staff and supporting strategic projects such as back-office standardization. The team collaborates across Finance, Actuarial, R&D, Pricing and Marketing.