Senior Reinsurance Claims & Client Services Lead

PERSOL SINGAPORE PTE. LTD.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

PERSOL Singapore Pte Ltd invites a qualified claims professional to oversee the end-to-end claims process, ensuring compliance with contractual obligations and timely reporting. You will analyze data, update reserves, assist in settlements, monitor renewals, and coordinate with outsourced partners.

Strong communication and organizational skills are essential. The role emphasizes collaboration, process improvement, and adherence to audit standards, with opportunities to support onboarding and

Competenze

• Degree or equivalent experience in Finance, Accounting, Mathematics, or related field.
• 3–4 years of experience within the insurance or reinsurance industry.
• Proficient in MS Office Suite.
• Strong interpersonal and communication skills across all levels.
• Excellent organizational and time management abilities.
• Functional understanding of claims management processes and regulatory landscape.
• Meticulous attention to detail and professional demeanor.
• Ability to work independently in a fast-paced environment with negotiation and project management skills.

Mansioni

• Oversee the management of claims from initiation to resolution, ensuring compliance with contractual obligations and timely reporting.
• Conduct quality control on claims data and reporting; identify and rectify contract drafting errors.
• Analyze claims data, update reserves, and assist in the negotiation and settlement of claims while escalating complex issues as necessary.
• Track renewals and new contracts, validating terms and accounting arrangements, to ensure accurate revenue scheduling.
• Process premiums and adjustments according to prescribed timelines; liaise with outsourced partners for processing instructions.
• Foster and maintain client relationships, addressing discrepancies and ensuring timely provision of reports.
• Collaborate with team members, provide support during peak periods, and assist in the onboarding of new hires.
• Engage in process improvement projects and contribute to knowledge sharing to enhance service delivery.
• Monitor operational performance against budgetary targets and maintain strict adherence to compliance and audit standards.

Conoscenze

Interpersonal communication

Time management

Organizational skills

Negotiation

Project management

Formazione

Finance/Accounting/Math degree

Strumenti

MS Office

Descrizione del lavoro

PERSOL Singapore Pte Ltd invites a qualified claims professional to oversee the end-to-end claims process, ensuring compliance with contractual obligations and timely reporting. You will analyze data, update reserves, assist in settlements, monitor renewals, and coordinate with outsourced partners.

Strong communication and organizational skills are essential. The role emphasizes collaboration, process improvement, and adherence to audit standards, with opportunities to support onboarding and