Senior Quality Executive

ELITEZ & ASSOCIATES PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

ELITEZ & ASSOCIATES PTE. LTD. is seeking a quality and QHSE professional to oversee warehouse quality management and ensure adherence to company standards, customer requirements, and regulatory guidelines.

The role focuses on implementing SOPs, conducting audits, coordinating with Operations to resolve quality issues, and driving corrective and preventive actions to improve overall quality and compliance across warehouse processes.

Qualifications

• Diploma in Logistics, Engineering, Quality Management, or related field.
• Knowledge of ISO standards, audit processes, and quality management systems.
• Trained in ISO 13485, SS620 GDPMDS, and GXP principles.

Responsibilities

• Oversee quality management procedures in warehouse operations to ensure consistency and compliance.
• Collaborate with Operations to resolve quality issues using 8D methodology and audit response coordination.
• Investigate operational deviations and customer complaints to drive corrective and preventive actions.
• Conduct regular quality checks and audits on receiving, storage, picking, packing and dispatch to ensure compliance.
• Maintain accurate documentation and records for quality and compliance per the Quality Management System.
• Support Change Requests (CR) to enhance quality processes.
• Assist in safety inspections and risk assessments to mitigate hazards and ensure compliance.
• Prepare and coordinate internal and external audits including ISO and regulatory inspections.
• Lead in closing non-conformities identified during quality audits.
• Provide training to operations staff on quality procedures and best practices to foster continuous improvement.

Education

Diploma in Logistics

Job description

Company Overview

Logistics giant and the world's largest freight forwarder, operating an asset-light model across 90+ countries, it specializes in global air, sea, road, and warehousing solutions.

Job Summary

To oversee and manage quality and QHSE compliance within warehouse operations, ensuring processes meet company standards, customer requirements, and regulatory guidelines.

Responsibilities

Quality Management

• Implement and maintain warehouse quality management procedures and SOPs to ensure consistent process adherence
• Collaborate with Operations to resolve quality issues using 8D methodology, customer complaint handling, and audit response coordination
• Investigate operational deviations and customer complaints to drive corrective and preventive actions that improve quality outcomes
• Conduct regular quality checks and audits on warehouse processes including receiving, storage, picking, packing, and dispatch to ensure compliance
• Maintain accurate documentation and records for quality and compliance purposes in line with the Quality Management System
• Support the implementation and review of Change Requests (CR) to enhance quality processes

QHSE Compliance

• Support the implementation of QHSE policies to ensure compliance with company and regulatory requirements
• Conduct safety inspections and risk assessments, and follow up on corrective actions to mitigate hazards
• Assist in incident investigations and ensure preventive measures are effectively implemented

Audit & Compliance

• Prepare and coordinate internal and external audits including customer audits, ISO audits, and regulatory inspections
• Ensure operational compliance with ISO standards and company quality frameworks
• Lead Operations in closing non-conformities identified during quality audits

Continuous Improvement

• Identify and recommend operational improvement opportunities to enhance quality, productivity, and compliance
• Provide training and guidance to operations staff on quality procedures and best practices to foster continuous improvement

Required competencies and certifications

• Diploma in Logistics, Engineering, Quality Management, or related field
• Knowledge of ISO standards, audit processes, and quality management systems
• Trained in ISO 13485, SS620 GDPMDS, and GXP principles

Preferred competencies and qualifications

• 2-5 years' experience in warehouse, logistics, or manufacturing quality environment
• Strong analytical, problem-solving, and communication skills

EA Reg: R1433814 | 20C0426