Senior Quality Engineer - Customer Issues & Process

UTAC; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

UTAC in Singapore seeks an experienced Quality Engineer with 5+ years in electronics/semiconductor. You will lead customer issue resolution (ALR, 3D, RCCA, 8D) and reliability risk assessments for bracketed materials, track RMAs, and ensure changes are documented and audited.

The role includes presenting quality updates at QBRs, reviewing PFMEA/Control Plans, and driving CIP-driven improvements to maintain top-tier product quality.

Qualifications

• Bachelor's degree in engineering or science.
• Minimum 5 years of professional experience in electronics/ semiconductor industry.
• Knowledge of Statistics/Problem Solving Techniques/manufacturability (8D, FMEA, SPC, DOE, DMAIC, etc.)
• Experience in Final Test, Wafer Sort, and WLCSP is an advantage
• Auditing skills, articulate and keen to details

Responsibilities

• Handle and resolve customer issues including 8D, RCCA, and reliability risk assessments.
• Track and monitor customer RMAs and quality issues.
• Plan and attend customer meetings/calls and ensure agenda compliance.
• Lead process control document reviews and approvals (PFMEA, Control Plan, OCAP).
• Drive process control enhancements and CIP projects across processes.

Skills

Statistics/Problem Solving

Auditing

Attention to detail

CAPA/CIP

Process improvement

Education

Bachelor's degree in engineering or science

Job description

UTAC in Singapore seeks an experienced Quality Engineer with 5+ years in electronics/semiconductor. You will lead customer issue resolution (ALR, 3D, RCCA, 8D) and reliability risk assessments for bracketed materials, track RMAs, and ensure changes are documented and audited.

The role includes presenting quality updates at QBRs, reviewing PFMEA/Control Plans, and driving CIP-driven improvements to maintain top-tier product quality.