Senior / Customer Quality Engineer (Penjuru)

Sanmina-SCI Systems Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Sanmina-SCI Systems Singapore Pte Ltd is seeking a Senior / Customer Quality Engineer to join our Penjuru Crescent West Region facility. You will drive quality across manufacturing, ensuring processes meet high standards and satisfy customer requirements.

Key responsibilities include leading CAPA, audits, SPC, FMEA, maintaining quality documentation, and collaborating with production, engineering and procurement to optimise the supply chain and deliver excellence.

Qualifications

• Minimum 5-7 years of QA/QC experience in manufacturing, electronics or precision industries.
• Strong knowledge of ISO 9001, ISO 14001 and related quality systems.
• Proficiency in SPC, FMEA and root cause analysis.
• Ability to manage customer quality requirements and supplier quality.
• Experience leading improvement projects and documenting results.

Responsibilities

• Develop, implement and maintain quality control procedures across manufacturing processes.
• Conduct audits and inspections to ensure compliance with customer specifications and regulations.
• Investigate and analyse quality issues, identifying root causes and implementing CAPA.
• Liaise with customers to understand their quality requirements and ensure deliverables meet specs.
• Prepare and present detailed quality reports and metrics to management and customers.
• Lead cross-functional teams to resolve quality challenges and drive continuous improvement.
• Train and mentor junior QA staff on procedures and documentation.
• Manage and maintain quality documentation and traceability records.
• Perform risk assessments and implement preventative measures to mitigate quality failures.
• Collaborate with production, engineering and procurement to optimize quality across the supply chain.

Skills

Quality assurance

Quality control

SPC

FMEA

Root cause analysis

CAPA

Customer requirements

Cross-functional collaboration

Documentation

Communication skills

Education

IRCA / CQE certification desirable

Tools

Quality management software

Job description

About the role

Sanmina-SCI Systems Singapore Pte Ltd is seeking a Senior / Customer Quality Engineer to join our team at our Penjuru Crescent West Region facility. This is a full-time position that offers a strategic opportunity to make a significant impact on product quality and customer satisfaction. You will be responsible for ensuring that our manufacturing processes meet the highest standards of quality whilst maintaining strong relationships with our valued customers. This role is central to our commitment to delivering excellence and continuous improvement across all operations.

Key responsibilities

• Develop, implement and maintain comprehensive quality control procedures and standards across manufacturing processes

• Conduct regular audits and inspections to ensure compliance with customer specifications and industry regulations

• Investigate and analyse quality issues, identifying root causes and implementing corrective and preventative actions (CAPA)

• Liaise with customers to understand their quality requirements and ensure all deliverables meet agreed specifications

• Prepare and present detailed quality reports and metrics to management and customers

• Lead cross-functional teams to resolve quality-related challenges and drive continuous improvement initiatives

• Train and mentor junior quality assurance staff on quality procedures, inspection techniques and documentation requirements

• Manage and maintain quality documentation, traceability records and compliance files

• Conduct risk assessments and implement preventative measures to mitigate potential quality failures

• Collaborate with production, engineering and procurement teams to optimise quality throughout the supply chain

About you

• Minimum 5-7 years of experience in quality assurance and quality control within a manufacturing environment, preferably in electronics or precision manufacturing

• Strong knowledge of ISO 9001, ISO 14001 and other relevant quality management systems and standards

• Proven expertise in statistical process control (SPC), failure mode and effects analysis (FMEA) and root cause analysis methodologies

• Excellent understanding of customer quality requirements, supplier quality management and quality documentation standards

• Demonstrated ability to lead quality improvement projects and drive measurable results

• Strong proficiency in quality management software, inspection equipment and data analysis tools

• Excellent communication skills with the ability to present technical information clearly to diverse audiences

• Ability to work collaboratively with cross-functional teams and build strong working relationships with customers

• Attention to detail, strong organisational skills and the ability to manage multiple priorities effectively

• Relevant certifications such as IRCA, CQE or equivalent are highly desirable.