Senior Public Sector Design Lead - AI & Systems

GovTech Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Total rewards

Job summary

GovTech Singapore is seeking a senior design leader to shape product and service design across multi‑stakeholder programs supporting Singapore's public sector transformation. You will influence decisions upstream, establish design standards, and champion AI‑assisted ways of working while mentoring teams.

You will partner with MOM and GovTech leadership to ensure coherent end‑to‑end experiences, track impact, and raise the quality bar for mission‑critical digital services across portfolios.

Qualifications

• 15+ years in product design, service design, systems design, or design strategy.
• Experience shaping decisions upstream of delivery, not just executing against a brief.
• Experience in regulated, high-stakes, or public-sector environments preferred.
• Ability to mentor and raise the bar across teams.
• Comfort with operating in ambiguous, long-term transformation programs.

Responsibilities

• Own upstream discovery to frame problems and investment decisions.
• Define end-to-end experience vision across portfolios to ensure coherence.
• Set design standards and use AI responsibly to improve speed and quality.
• Build partnerships with product, engineering, policy, and operations leaders.

Skills

Design leadership

Systems thinking

AI in design

Stakeholder influence

Job description

GovTech Singapore is seeking a senior design leader to shape product and service design across multi‑stakeholder programs supporting Singapore's public sector transformation. You will influence decisions upstream, establish design standards, and champion AI‑assisted ways of working while mentoring teams.

You will partner with MOM and GovTech leadership to ensure coherent end‑to‑end experiences, track impact, and raise the quality bar for mission‑critical digital services across portfolios.