Senior Project Manager/Project Manager (Library Automation Services)

Public Service Division; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

The National Library Board (NLB) in Singapore invites applications for an IT specialist to design, develop and implement IT applications and services that support library operations and user services. You will work on cross-platform integration, pilot projects and stakeholder collaboration while ensuring compliance with policies and guidelines.

This is a 2-year contract with hybrid work at ESR BizPark@Chai Chee.

Qualifications

• Bachelor-level degree in IT, Computer Science or Mechanical Engineering.
• 3–8 years of relevant IT experience including product/project management, prototyping and vendor management.
• Experience in hybrid Agile environments and IT solutions involving hardware–software integration is a plus.

Responsibilities

• Design, develop and implement IT applications and technology services across platforms.
• Conceptualize and pilot new products based on user requirements.
• Manage PoC/projects and leverage new technologies.
• Collaborate with users to support business needs while ensuring policy compliance.
• Prepare proposals and storyboards to secure buy-in from users and management.
• Oversee end-to-end procurement of IT services with objective vendor selection and SLA governance.
• Manage vendors and contracts to ensure deliverables meet tender requirements.

Skills

IT product management

Vendor management

Prototyping

Agile methodology

Education

Degree in IT/CS or Mech Eng

Job description

[What the role is]

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

[What you will be working on]

• Design, develop and implement IT applications, technology services and integration of application systems across different technology platforms.
• Conceptualize, innovate and perform feasibility study of new or improved products and services based on user requirements.
• Manage Proof-of-Concept and/or pilot projects involving new technologies.
• Work closely with users on leveraging IT to effectively support their business needs and services as well as to improve current work operations and innovation of new services, while concurrently ensuring compliance to prevailing policies and guidelines.
• Prepare proposal and storyboarding of IT solutions to get buy‑in from users and management.
• Responsible for end‑to‑end procurement of IT services, ensuring objectivity, transparency and best value for NLB and its patrons.
• Manage the vendors and contracts to ensure that the performance of vendors and deliverables are in accordance with the tender and service level agreements.

[What we are looking for]

• Degree in IT, Computer Science or Mechanical Engineering with minimum of 3 to 8 years of relevant working experience in related IT roles e.g. managing IT related products/projects, prototyping, vendor management.
• Those with project management certification or equivalent, familiar with government procurement process and IM8 guidelines would have an added advantage.
• Experience in hybrid Agile environments and leveraging mechanical automation to improve delivery outcomes.
• Experience in delivering and managing projects involving automated or operational systems, including hardware-software integration, process optimization, and third‑party vendor management.
• Knowledge of new technologies including AI‑enabled tools, data‑driven decision‑making, and cloud‑based collaboration platforms is a plus.
• Good working knowledge of Quality Management Systems, ISO 9000 standards is a plus.
• Strong interpersonal and communications skills to manage relevant stakeholders.

The office location is at ESR BizPark@Chai Chee. Successful candidate will be appointed on a 2‑year contract.