Senior Project Manager/Project Manager (Library Automation Services)

National Library Board; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Impact the Community

Innovate and Push Boundaries

Growth and Wellbeing

Job summary

National Library Board (NLB) in Singapore seeks a skilled IT program/ project professional to design, develop and implement IT applications and services across platforms. You will lead feasibility studies, manage pilots, and work with users to align IT with business needs while ensuring policy compliance.

You will oversee procurement, vendor management and contract performance, leveraging AI-enabled tools and cloud collaboration to drive innovation and efficiency.

Qualifications

• Degree in IT, Computer Science or Mechanical Engineering and 3–8 years of IT-related experience.
• Project management certification or equivalent is advantageous.
• Familiar with government procurement process and IM8 guidelines.
• Experience in hybrid Agile environments and leveraging automation to improve delivery outcomes.
• Experience in delivering projects involving automated or operational systems, including hardware-software integration.
• Knowledge of AI-enabled tools, data-driven decision-making, and cloud-based collaboration platforms is a plus.
• Knowledge of Quality Management Systems, ISO 9000 standards is a plus.

Responsibilities

• Design, develop and implement IT applications and integration across platforms.
• Conceptualize and pilot new or improved products and services based on user requirements.
• Manage proof-of-concept and pilot projects involving new technologies.
• Collaborate with users to leverage IT to support business needs and improve operations and services.
• Prepare proposals and storyboarding to gain buy-in from users and management.
• Oversee end-to-end procurement of IT services, ensuring value and transparency.
• Manage vendors and contracts to ensure performance aligns with tender and SLAs.

Skills

Vendor management

Project management

Agile methodologies

Stakeholder management

Communication skills

Education

Degree in IT, Computer Science or Mechanical Engineering

Job description

What the role is:

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.


• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.


• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

What you will be working on:

• Design, develop and implement IT applications, technology services and integration of application systems across different technology platforms.


• Conceptualize, innovate and perform feasibility study of new or improved products and services based on user requirements.


• Manage Proof-of-Concept and/or pilot projects involving new technologies.


• Work closely with users on leveraging IT to effectively support their business needs and services as well as to improve current work operations and innovation of new services, while concurrently ensuring compliance to prevailing policies and guidelines.


• Prepare proposal and storyboarding of IT solutions to get buy-in from users and management.


• Responsible for end-to-end procurement of IT services, ensuring objectivity, transparency and best value for NLB and its patrons.


• Manage the vendors and contracts to ensure that the performance of vendors and deliverables are in accordance with the tender and service level agreements.

What we are looking for:

• Degree in IT, Computer Science or Mechanical Engineering with minimum of 3 to 8 years of relevant working experience in related IT roles e.g. managing IT related products/projects, prototyping, vendor management.


• Those with project management certification or equivalent, familiar with government procurement process and IM8 guidelines would have an added advantage.


• Experience in hybrid Agile environments and leveraging mechanical automation to improve delivery outcomes.


• Experience in delivering and managing projects involving automated or operational systems, including hardware-software integration, process optimization, and third-party vendor management.


• Knowledge of new technologies including AI-enabled tools, data-driven decision-making, and cloud-based collaboration platforms is a plus.


• Good working knowledge of Quality Management Systems, ISO 9000 standards is a plus.


• Strong interpersonal and communications skills to manage relevant stakeholders.

The office location is at ESR BizPark@Chai Chee. Successful candidate will be appointed on a 2-year contract.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special in their hearts and of memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally-connected library and information service so as to promote a knowledgeable and engaged society.If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.