Senior Project Manager - Hybrid Network Delivery

Tata Communications Limited; Singapore; Híbrido; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Tata Communications Limited in Singapore is seeking a Lead to schedule and monitor project management activities for Hybrid Network Services with a focus on improving customer experience, turnaround time, and cost efficiency. This tactical role shapes mid-term operating plans aligned to business strategy and aims at first-time-right execution across diverse projects.

The role requires 8+ years of technical support and project delivery experience, with strong budgeting, vendor management, and

Formación

• 8+ years of experience in technical support and project delivery in technology industries.
• B.Tech or Diploma; MBA preferred.
• Strong stakeholder management, budgeting and financial planning skills.

Responsabilidades

• Plan execution across small, medium, large and complex projects.
• Oversee hardware planning, environment provisioning, documentation and deployments for applications/services.
• Allocate resources based on skills and capabilities for projects.
• Oversee procurement lifecycle related to project procurement.
• Guide and mentor technical leads and program management in design and delivery within schedule and cost.
• Lead customer review meetings for large, complex projects.
• Drive performance reviews with OEMs, partners or vendors.
• Review business processes and performance metrics (turnaround time, cost, usability).
• Coordinate with sales support, commercial and sales teams to identify issues and opportunities.
• Escalate issues effectively to senior management and ensure on-time revenue realization.
• Diagnose, troubleshoot and resolve project issues; ensure smooth integration of network and systems.
• Define service realization and SOPs for Service Delivery and post-delivery handover to Operations.

Conocimientos

Integrated service delivery

Stakeholder management

Commercial acumen

Budgeting & cost management

Customer service

Project management

Quality control

Financial planning

Vendor performance reviews

Industry adoption & market dynamics

Educación

B.Tech/Diploma (preferably MBA)

Descripción del empleo

Tata Communications Limited in Singapore is seeking a Lead to schedule and monitor project management activities for Hybrid Network Services with a focus on improving customer experience, turnaround time, and cost efficiency. This tactical role shapes mid-term operating plans aligned to business strategy and aims at first-time-right execution across diverse projects.

The role requires 8+ years of technical support and project delivery experience, with strong budgeting, vendor management, and