Senior Programme Delivery & Operations Lead

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a Programme Administrator to coordinate and manage the end-to-end delivery of training and professional development programmes, based in Novena. This role involves scheduling, learner communications, attendance, assessments and records management.

You will oversee programme setup across digital platforms, support LMS administration, troubleshoot issues, and prepare reports with insights to improve learner engagement and performance.

Qualifications

• Diploma or Degree in any relevant discipline.
• Minimum 3 years of experience in programme administration, training operations, education services, or event management.
• Proficient in Microsoft Excel and comfortable with digital platforms and virtual event tools.

Responsibilities

• Coordinate end-to-end delivery of training and professional development programmes.
• Oversee programme administration: scheduling, communications, attendance, assessments, certifications, and records management.
• Manage programme setup across digital platforms, websites, portals, and virtual event systems.
• Support administration of learning management systems and troubleshoot operational issues.
• Prepare programme reports, analyse data, and provide insights to improve performance and learner engagement.
• Maintain SOPs and drive continuous improvement initiatives to enhance efficiency.

Skills

Organisational skills

Multitasking

Education

Diploma or Degree

Tools

Microsoft Excel

Virtual event tools

Job description

PERSOL Singapore Pte Ltd is seeking a Programme Administrator to coordinate and manage the end-to-end delivery of training and professional development programmes, based in Novena. This role involves scheduling, learner communications, attendance, assessments and records management.

You will oversee programme setup across digital platforms, support LMS administration, troubleshoot issues, and prepare reports with insights to improve learner engagement and performance.