Senior product manager

the pact gatherings pte. ltd.; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

the pact gatherings pte. ltd. in Singapore seeks a Senior Product Manager to own the end‑to‑end vision for AI Chatbot and AI Payment solutions tailored for SMEs.

You will shape product strategy, collaborate with engineering, design and sales, and drive adoption of AI-powered customer engagement workflows that convert conversations into transactions. Candidates should have 4+ years of hands‑on PM experience, preferably in SaaS, FinTech or conversational AI, with deep knowledge of LLMs, prompt

Qualifications

• 4+ years of hands-on product management experience in SaaS/FinTech/conversational AI.
• Deep understanding of LLMs, prompt engineering, intent recognition, and retrieval (RAG).
• Experience with payment gateways and secure payment integrations.

Responsibilities

• Product Design & Strategy: Lead end-to-end architecture for AI-powered chatbots and payment interfaces for SMEs.
• Intelligent Workflows: Design agentic, conversational user journeys and contextual problem-solving.
• AI Payment Integration: Design secure, frictionless payment triggers within chats (in-chat checkout, invoicing, multi-gateway integrations).

Skills

Product design & strategy

Intelligent workflows

AI/LLM concepts

AI payment integration

Job description

We are seeking a Senior Product Manager to design and drive the end-to-end product vision for our next-generation AI Chatbot and AI Payment solutions tailored for Small and Medium Enterprises (SMEs).

Rather than standard FAQ-style Q&A systems, our platform aims to provide fully conversational, context-aware, and intelligent customer engagement workflows that seamlessly convert interactions into transactions via integrated AI-driven payment flows.

Key Responsibilities

• Product Design & Strategy: Lead the end-to-end product architecture for AI-powered customer engagement chatbots and automated payment interfaces for SMEs.

• Intelligent Workflows: Move beyond traditional Q&A bots by designing agentic, conversational user journeys, intelligent query handling, dynamic recommendations, and contextual problem-solving.

• AI Payment Integration: Design secure, frictionless payment triggers within conversational interfaces (e.g., in-chat checkout, automated invoicing, link generation, and multi-gateway integrations).

  Requirements & Qualifications

  Experience: 4+ years of hands‑on experience as a Product Manager, preferably in SaaS, FinTech, conversational AI, or SME‑facing digital solutions.

  AI/LLM Expertise: Deep understanding of Large Language Models (LLMs), prompt engineering principles, intent recognition, dynamic retrieval (RAG), and agentic workflows.

  Payment Integration: Proven experience with payment gateways