Senior Product IT Specialist - Healthcare Tech & Security

Sysmex Asia Pacific; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

Sysmex Asia Pacific in Singapore is seeking a Specialist, Senior Product IT, Customer Care to lead installations and technical support for healthcare software solutions. Responsibilities include system configuration, health checks, and providing high-level customer support.

Ideal candidates will have a Diploma or Bachelor's Degree in IT and at least 5 years of experience in IT implementation, particularly within the healthcare industry. Strong troubleshooting skills and the ability to engage with stakeholders are essential.

Qualifications

• Minimum 5 years of hands-on experience in IT implementation, system support, or infrastructure management.
• Prior experience in the healthcare or medical technology industry is advantageous.
• Strong attention to detail and ability to resolve IT-related issues.

Responsibilities

• Lead installations, configuration, and maintenance of healthcare software solutions.
• Provide pre-sales and post-sales technical support, ensuring solutions meet IT requirements.
• Conduct preventive maintenance and system health checks to ensure reliability.

Skills

Troubleshooting and problem-solving

Stakeholder management

IT implementation

Healthcare IT knowledge

Education

Diploma or Bachelor's Degree in Information Technology or related discipline

Tools

Microsoft Windows operating systems

Job description

Sysmex Asia Pacific in Singapore is seeking a Specialist, Senior Product IT, Customer Care to lead installations and technical support for healthcare software solutions. Responsibilities include system configuration, health checks, and providing high-level customer support.

Ideal candidates will have a Diploma or Bachelor's Degree in IT and at least 5 years of experience in IT implementation, particularly within the healthcare industry. Strong troubleshooting skills and the ability to engage with stakeholders are essential.