Healthcare Product Solutions Specialist

MCI Career Services; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

MCI Career Services in Singapore is seeking a Training/Customer Support professional to demonstrate and train customers on our healthcare products. You will assist with implementation, configuration, and troubleshooting while gathering feedback to drive product improvements.

The role requires clear communication, presentation skills, and a passion for healthcare innovation. Collaboration with the sales team will help identify new business opportunities and contribute to marketing materials.

Qualifications

• Experience in a sales or customer-facing role within healthcare.
• Strong technical aptitude and the ability to quickly learn and master new software/systems.
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly.

Responsibilities

• Provide demonstrations and training on products and services to customers.
• Assist customers with product implementation, configuration, and troubleshooting.
• Gather customer feedback to inform product development and improvement.
• Collaborate with the sales team to identify new business opportunities.
• Stay up-to-date with industry trends to keep solutions competitive.
• Contribute to marketing materials and sales resources.

Skills

Customer-facing

Healthcare industry experience

Technical aptitude

Communication skills

Presentation skills

Problem-solving

Customer service mindset

Job description

MCI Career Services in Singapore is seeking a Training/Customer Support professional to demonstrate and train customers on our healthcare products. You will assist with implementation, configuration, and troubleshooting while gathering feedback to drive product improvements.

The role requires clear communication, presentation skills, and a passion for healthcare innovation. Collaboration with the sales team will help identify new business opportunities and contribute to marketing materials.