Senior Presales Engineer

Ascom; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Ascom, a global Healthcare ICT leader, invites a Senior Pre‑Sales Engineer to guide customers, translate clinical needs into tailored designs, and demonstrate how Ascom’s workflow technologies transform clinical environments.

You will lead technical engagements, deliver high‑impact demos, build sales tools, train partners, and influence product direction, collaborating with Sales, Product Management, and Professional Services to realise solutions.

Qualifications

• Extensive experience guiding customers through technical pre‑sales cycles.
• Strong understanding of cloud-native architecture and healthcare IT.
• Experience with on-premise, hybrid, and multi‑cloud environments.
• Familiarity with hospital workflows, nurse call, patient monitoring.

Responsibilities

• Lead technical engagements with customers, translating needs into tailored designs.
• Prepare and deliver demonstrations and proof‑of‑concepts onsite and remotely.
• Develop sales tools, collateral, and configuration guidelines.
• Conduct regular web‑based training sessions for resellers and customers.
• Provide strategic input into product development and GTM initiatives.
• Collaborate with Sales, Product Management, and Professional Services for handover.

Skills

Cloud-native

Kubernetes

Docker

AWS

Azure

GCP

HL7/FHIR

Healthcare workflows

Pre-sales

Stakeholder mgmt

Tools

CI/CD tooling

REST APIs

Job description

Ascom is a global leader in Healthcare ICT and mobile workflow solutions, headquartered in Switzerland and operating across 18 countries. For over 160 years, Ascom has partnered with healthcare organisations worldwide to deliver technologies that help clinicians provide safer, smarter, and more connected care.

Does engaging directly with healthcare clients, showcasing cutting‑edge technology, and shaping solution strategy excite you? Do you thrive in dynamic environments where each day brings new challenges and opportunities? If so, a Senior Pre‑Sales Engineer role with Ascom may be the perfect next step in your career.

What your days will look like…

As a senior member of our Sales Engineering team, you’ll be a trusted technical advisor, guiding customers, influencing solution design, and demonstrating how Ascom’s healthcare workflow technologies transform clinical environments and elevate care outcomes.

As a Senior Pre‑Sales Engineer, you will:

• Lead technical engagements with customers, translating clinical and operational needs into tailored solution designs using Ascom’s portfolio.
• Prepare and deliver high‑impact demonstrations, presentations, and proof‑of‑concepts, both onsite and remotely.
• Develop advanced sales tools, technical collateral, and configuration guidelines to support sales teams and channel partners.
• Conduct regular web‑based training sessions for resellers and customers, ensuring strong product knowledge and solution alignment.
• Provide strategic input into product development, market planning, and go‑to‑market initiatives based on customer insights.
• Collaborate closely with Sales, Product Management, and Professional Services to ensure seamless handover and solution realisation.

You're never just an employee, you’re a valued part of our global team with real opportunities to grow, innovate, and make an impact.

We empower your career by:

• Offering genuine progression through continuous learning, development pathways, and global collaboration opportunities.
• Providing access to meaningful work that makes a tangible difference in healthcare environments.
• Supporting long‑term careers, many of our team members have been with us for over 20 years.
• Giving you a front‑row seat to the technologies shaping the future of clinical communication and workflow optimisation.

And you have…

• Strong understanding of cloud-native architecture, including Kubernetes, Docker, and microservices
• Experience with public cloud platforms (AWS, Azure or GCP) and hybrid/multi-cloud environments
• Knowledge of scalable, high-availability infrastructure, CI/CD pipelines and Infrastructure-as-Code
• Familiarity with observability, monitoring and cloud security frameworks
• Solid understanding of healthcare and clinical workflows, including nurse call, patient monitoring and clinical communication systems
• Exposure to hospital environments (e.g. ICU, ED, wards) and clinical escalation workflows
• Knowledge of EMR/EHR ecosystems and integrated care delivery models
• Strong capability in integration and interoperability, including HL7, FHIR and REST APIs
• Experience integrating with EMR systems, medical devices and clinical platforms
• Understanding of real‑time event processing, identity/authentication and system interoperability
• Working knowledge of cloud security, governance and compliance, including IAM/RBAC, encryption and data residency requirements
• Familiarity with healthcare security standards (e.g. ISO 27001, HIPAA, PDPA) is advantageous
• Proven ability to operate in a pre‑sales / solution consulting environment
• Strong stakeholder engagement across IT, clinical, biomedical and executive audiences

Please note that employment visa sponsorship is not available for this position, and applicants must already have the legal right to work in Singapore.