Senior/ Customer Service Engineer

Siemens; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Siemens Healthineers is seeking a Senior/ Customer Service Engineer to support their diagnostic imaging and advanced therapies product lines across Singapore and Brunei Install Base. The role includes installation, startup, maintenance, repairs, updates, and travel as required to meet business needs.

You will enhance service team competency, nurture customer relationships for high satisfaction, and collaborate with a global team in healthcare projects, contributing to better patient outcomes.

Qualifications

• Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering.
• Knowledge of Operating Systems, Process Control Engineering, Networking basic.
• Experience within Healthcare Services & Product knowledge will be an added advantage.

Responsibilities

• Install, startup, maintenance, repairs and updates of products within your area of expertise.
• Build and strengthen Service Team competency in technical knowledge.
• Foster development of relationships with customers to excel in customer satisfaction.
• Role covers Singapore and Brunei Install Base; travelling may be required.

Skills

Customer service

Technical troubleshooting

Communication

Education

Electrical/Electronic/Mechatronic/Biomedical Engineering Diploma

Tools

Operating systems knowledge

Networking basics

Job description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer.

We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?

Then come in and join our global team asSenior/ Customer Service Engineerto be involved in delivering and managing healthcare projects.

Your Role:

• You will be well verse in one or more Diagnostic Imaging or Advanced Therapies product line.
• You will play a part to build and strengthen Service Team competency in technical knowledge.
• You will foster development of relationship with customers to excel in Customer satisfaction.
• Youwill perform installation, startup, maintenance, repairs, updates of all products within your area of expertise and assist with other products under supervision or as deployed.
• This role will cover both Singapore and Brunei Install Base. Travelling may be required depending on business requirement.

To find out more about the specific business, have a look at

Your Expertise:

• Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering.
• Knowledge of Operating Systems, Process Control Engineering, Networking basic.
• Experience within Healthcare Services & Product knowledge will be an added advantage.

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens.com/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously.

https://www.siemens-healthineers.com/