Senior Platform Engineer - NOC & Network Reliability

Mastercard; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Mastercard is seeking a Senior Platform Engineer for its Network Operations Center (NOC). The role focuses on ensuring stable operation of Mastercard's global network infrastructure, including eyes-on-glass monitoring, incident leadership, and performance optimization.

Responsibilities include monitoring, troubleshooting, maintenance, and documentation, with collaboration across IT teams. A strong analytical mindset, 5+ years in network ops, and willingness to work shifts are essential.

Qualifications

• Bachelor's degree in information technology or computer science or related field.
• Minimum of 5 years of experience in network operations.
• Certifications encouraged: Arista, Aruba, Cisco, Palo Alto Networks, CompTIA Network+.
• Proficiency in network protocols, routing, switching, firewall management, and network security principles.
• Strong analytical, troubleshooting, and communication skills.
• Willingness to work in a shift-based environment, including nights, weekends, and holidays.

Responsibilities

• Network Monitoring: Eyes on glass monitoring of network performance and system alerts.
• Incident Response: Lead the incident response team to address and resolve outages or disruptions.
• Troubleshooting: Diagnose and resolve complex network issues; perform lab replication of issues.
• System Maintenance: Regular maintenance and updates to network hardware and software.
• Performance Optimization: Analyze metrics and implement improvements for reliability.
• Documentation: Maintain records of configurations, incidents, and performance reports.
• Coordination: Collaborate with IT teams to ensure integrated network operations.
• Training: Guide and train junior engineers on best practices.

Skills

Analytical skills

Troubleshooting

Communication

Problem-solving

Education

Bachelor's degree in IT or CS

Master's degree in related field (preferred)

Tools

Arista

Aruba

Cisco

Palo Alto

CompTIA Network+

Job description

Mastercard is seeking a Senior Platform Engineer for its Network Operations Center (NOC). The role focuses on ensuring stable operation of Mastercard's global network infrastructure, including eyes-on-glass monitoring, incident leadership, and performance optimization.

Responsibilities include monitoring, troubleshooting, maintenance, and documentation, with collaboration across IT teams. A strong analytical mindset, 5+ years in network ops, and willingness to work shifts are essential.