Senior Personal Lines Underwriting & Policy Servicing

Income

Singapore

On-site

SGD 50,000 - 70,000

Full time

14 days+

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Job summary

Income is seeking a Senior Executive, Underwriting & Policy Servicing for its Personal Lines team. You will assess new business, renewals, and complex cases, and manage policy servicing across issuance, endorsements and alterations.

You will respond to customer and intermediary enquiries, ensuring accurate records and service standards. Join a dynamic operations group focused on quality service, risk management and continuous improvement, with opportunities to develop underwriting expertise and

Qualifications

Degree or Diploma in any relevant field.
Minimum 3–5 years' experience in personal lines underwriting and/or policy servicing.
Strong communication and interpersonal skills.
Analytical, problem-solving with attention to detail.
Ability to manage multiple priorities and work under pressure.

Responsibilities

Provide underwriting assessments for new business, renewals, sub-standard, and complex or exception-based cases.
Handle end-to-end policy servicing: issuance, endorsements, alterations, reinstatements, cancellations.
Respond to customer and intermediary enquiries professionally.
Support underwriting governance, compliance and risk management activities.
Identify workflow gaps and support process improvements.