Senior Payments Health & Reliability Analyst

Wise; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Wise in Singapore is seeking a Transaction Health Senior Analyst to join the Spend Operations team. This senior individual contributor role focuses on solving complex payment problems and helping more customer payments succeed by analyzing data, monitoring signals and coordinating with product, engineering and risk teams.

You will use SQL, Python and stakeholder conversations to identify causes, design practical solutions and lead work from the first signal to a measured result, improving how we

Qualifications

• Strong practical data skills to investigate complex data with SQL or Python.
• Understanding of payment systems and full payment flows.
• Form clear hypotheses and test them with incomplete or conflicting evidence.
• Identify levers across Product, Engineering, Risk and Operations.
• Able to influence without formal authority.
• Communicate complex findings clearly to stakeholders.
• Work independently in ambiguous areas.

Responsibilities

• Find important payment problems from data, reports and stakeholder input.
• Test hypotheses and identify patterns.
• Investigate problems even when the available signal is incomplete.
• Lead stakeholder conversations and resolve unclear ownership.
• Track actions, deadlines and blockers until outcomes are reached.
• Size the impact using the best available customer, payment, spend or operational measures.

Skills

SQL

Python

Data analysis

Payment systems

Hypothesis testing

Cross-functional influence

Independent worker

Communication

Job description

Wise in Singapore is seeking a Transaction Health Senior Analyst to join the Spend Operations team. This senior individual contributor role focuses on solving complex payment problems and helping more customer payments succeed by analyzing data, monitoring signals and coordinating with product, engineering and risk teams.

You will use SQL, Python and stakeholder conversations to identify causes, design practical solutions and lead work from the first signal to a measured result, improving how we