Omnichat is the Business Partner and WhatsApp Business Solution Provider of META.
Founded in 2017, Omnichat specializes in centralizing customers' conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance marketing optimization.
By leveraging marketing automation and AI, CRM integration and customer 360 persona mapping, Omnichat is committed to empowering brands to achieve digital transformation as well as delivering personalized shopping experience.
The company has built a solid reputation in serving 5,000+ local and international retail and e-commerce brands.
Job Description
- Partnership Pipeline Engine: Take the absolute lead in formalizing, structuring, and scaling strategic partnerships with top-tier global consultancies, system integrators, and holding companies to systematically drive enterprise client introductions.
- Executive Co-Selling: Build institutional credibility at the Partner, Managing Director, and Practice Leader levels within these agencies to position Omnichat as their default conversational CRM recommendation for digital transformation projects.
- Co-Innovation & Enablement: Educate agency account teams, solution architects, and digital strategists on Omnichat's MarTech, Agentic AI and OTO capabilities, enabling them to proactively surface high-value enterprise opportunities.
- Alliance Maximization: Deepen, monetize, and govern our technical alliances with our foundational big tech partners, including Meta and LINE.
- Joint GTM Execution: Maximize partner-led marketing budgets, co-selling programs, and regional field alignments to ensure Omnichat is top-of-mind for Meta and LINE enterprise account managers across SEA.
- Technical & Commercial Co-Integration: Map out and drive commercial partnership frameworks with complementary MarTech infrastructure leaders to build a robust, interconnected enterprise software ecosystem.
- Ecosystem Governance: Define, measure, and scale clear KPIs around partner-sourced and partner-influenced ARR, reporting directly to executive leadership on channel health.
Job Requirements
- 5+ years of enterprise SaaS experience, with a documented track record of successfully managing alliances with Tier-1 consulting firms (Big 4 / major holding agencies) or Big Tech ecosystems.
- An existing, active network within regional enterprise tech consultancies and agencies across Southeast Asia.
- Proven capability to negotiate complex corporate master services agreements (MSAs), co-sell frameworks, and revenue-share models at the C-suite/Partner level.
- Sharp technical and commercial literacy across the enterprise MarTech space, Customer Data Platforms (CDPs), conversational commerce, and the emerging enterprise Generative AI landscape.
- Exceptional organizational stamina; capable of mobilizing internal product, engineering, and enterprise sales teams to align with complex external partner requirements.
- Deep experience running alliances across SEA
What Do You Get
- Experience working directly with large global organizations with complex demands and interesting projects
- Being part of an International team and environment
- Working with some of the the most experienced Account Managers and Business Development team at Omnichat
- Exposure to global teams within Omnichat (product, sales enablement, sales, marketing)
- Opportunity to help implement onboarding best practices and processes for Omnichat's largest and most valued clients.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes