Senior Operations Manager

XINGTONG SHIPPING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

XINGTONG SHIPPING (SINGAPORE) PTE. LTD. invites an experienced Shipping Operations Manager to lead end-to-end international voyage operations from Singapore.

You will manage and train the operation team, optimize workflows, and establish standardized operation and risk-control systems to ensure smooth vessel performance. You will oversee cost control and fee negotiations, review operational data, and drive profitability while collaborating with the commercial team to support market development

Qualifications

• Bachelor's degree in Shipping, International Trade or related majors required.
• 4+ years in international shipping operations with team management experience.
• Fluent English for overseas communications; able to work across time zones.
• Experience with cost control, data analysis and commercial collaboration preferred.

Responsibilities

• Execute international shipping operation strategies, manage, train and assess the operation team, optimize workflows, and establish standardized operation and risk control systems.
• Oversee end-to-end international voyage operations, resolve operational emergencies, coordinate overseas resource docking, and ensure smooth vessel operations.
• Manage full-scale voyage cost control and fee negotiation, review operational and financial data, optimize operational strategies, and improve overall business profitability.
• Cooperate with the commercial team to support market development, project implementation and key client maintenance, and provide operational data and professional decision-making suggestions.
• Manage the review and filing of voyage documents, settle and collect freight and demurrage fees, maintain ERP system data, and control financial risks.
• Keep updated with international maritime regulations, ensure full business compliance, cooperate with the legal team to handle operational disputes and insurance claims, and implement proactive risk prevention measures.
• Undertake other strategic, business upgrading and system development tasks assigned by management.

Skills

Team management

Cost control

Process optimization

Commercial collaboration

Data review

Risk prediction

English communication

ERP systems

Education

Bachelor's degree in Shipping or International Trade

Tools

ERP systems

Job description

Job Responsibilities

• Execute international shipping operation strategies, manage, train and assess the operation team, optimize workflows, and establish standardized operation and risk control systems.
• Oversee end-to-end international voyage operations, resolve operational emergencies, coordinate overseas resource docking, and ensure smooth vessel operations.
• Manage full-scale voyage cost control and fee negotiation, review operational and financial data, optimize operational strategies, and improve overall business profitability.
• Cooperate deeply with the commercial team to support market development, project implementation and key client maintenance, and provide operational data and professional decision-making suggestions.
• Manage the review and filing of voyage documents, settle and collect freight and demurrage fees, maintain accurate ERP system data, and control financial risks.
• Keep updated with international maritime regulations, ensure full business compliance, cooperate with the legal team to handle operational disputes and insurance claims, and implement proactive risk prevention measures.
• Undertake other strategic, business upgrading and system development tasks assigned by management.

Job Requirements

• Bachelor’s degree or above in Shipping, International Trade, English or related majors, with proficient knowledge of end-to-end international shipping business and industry practices.
• Over 4 years of international shipping operation experience including at least 1 year of team management experience, with solid capabilities in cost control, process optimization and commercial collaboration.
• Fluent in English for independent overseas business communication, adaptable to cross-timezone work, with excellent stress resistance, data review and risk prediction capabilities.
• Proficient in shipping ERP systems with high professional integrity; candidates with relevant working experience in large ship-owning companies are preferred.