Senior Operations Manager

JAC Recruitment; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JAC Recruitment is seeking a Senior Operations Manager to lead the Singapore office’s middle- and back-office operations for a MAS-licensed fund management firm. You will oversee HR, payroll, vendor relationships, compliance, and finance activities, ensuring smooth, compliant execution and coordination with the Japan HQ and external service providers.

This hands-on, start-up–style role requires strategic thinking, high energy, and the ability to manage multiple initiatives independently, driving

Qualifications

• Bachelor’s degree or diploma in Finance, Accounting, Economics, or a related field
• Experience in office management and investment operations
• Background in compliance is a plus
• Strong understanding of financial instruments, fund structures, and regulatory frameworks
• Excellent organisational, analytical, and communication skills
• Self-motivated and driven with high integrity in a fast-paced environment
• Adaptable to evolving business needs and client expectations
• Proficiency in Microsoft Office Suite

Responsibilities

• Oversee day-to-day administrative functions of the Singapore office to ensure a smooth working environment
• Provide administrative support to sales and business development teams, including reviewing legal documents
• Manage HR functions such as payroll, onboarding, and talent management
• Coordinate with the HQ operations manager in Japan on internal matters
• Collaborate with compliance teams to ensure MAS regulatory adherence
• Maintain and update operational policies and procedures
• Identify operational risks and implement controls and best practices
• Ensure compliance with internal policies and external regulations
• Work with external accounting firm to manage bookkeeping and financial records
• Monitor cash flow and support budgeting and financial planning
• Serve as primary contact between vendors and internal stakeholders
• Negotiate SLAs and payment terms with vendors
• Coordinate with fund administrators, auditors, and counsel on fund-related matters
• Support new fund launches, client onboarding, and process improvements
• Review quarterly financial statements and ensure timely investor distributions

Job description

The Senior Operations Manager role leads and manages all operational functions of a fund management company, ensuring the smooth, efficient, and compliant execution of middle- and back-office activities while working closely with sales, business development, and external service provider teams. The position oversees the internal operations of the Singapore office and manages relationships with outsourced partners, including payroll providers, insurers, corporate secretaries, accountants, and compliance consultants.

This is a hands-on role in a start-up environment that requires strategic thinking, versatility, and the ability to manage multiple responsibilities. High energy, strong execution, and the ability to self-manage and drive projects independently are essential for success in this position.

Responsibilities

• Office Operational Management:
  
  
  
  • Oversee the day-to-day administrative functions of the Singapore office to ensure a smooth and efficient working environment
  
  
  • Provide administrative support to the sales and business development teams, including assistance with reviewing legal documents and related tasks
  
  
  • Manage HR functions such as payroll, employee onboarding, and talent management
  
  
  • Coordinate with the operations manager at the headquarters in Japan on internal administrative matters
  
  
  
  


• Compliance & Risk Management:
  
  
  
  • Collaborate with internal and external compliance teams to ensure adherence to Monetary Authority of Singapore regulatory requirements
  
  
  • Maintain and regularly update the firm’s operational policies and procedures
  
  
  • Identify operational risks and implement appropriate controls and best practices to mitigate them
  
  
  • Ensure full compliance with internal policies and external regulations, upholding the firm’s commitment to ethical and transparent business practices
  
  
  
  


• Finance & Accounting:
  
  
  
  • Work closely with the external accounting firm to manage bookkeeping and ensure accurate records of all financial transactions
  
  
  • Monitor cash flow regularly to ensure the company meets its financial obligations in a timely manner
  
  
  • Provide financial insights to management to support cost control, budgeting, and long-term financial planning
  
  
  
  


• Vendor Management:
  
  
  
  • Serve as the primary point of contact between vendors and internal stakeholders to ensure effective communication and issue resolution
  
  
  • Identify and evaluate potential vendors for office supplies, technology, and facilities, considering factors such as cost, service quality, and reliability
  
  
  • Negotiate service-level agreements and payment terms, ensuring all contracts undergo proper legal and compliance review before execution
  
  
  
  


• Fund Support:
  
  
  
  • Coordinate with external service providers, including legal counsel, fund administrators, and auditors, on fund-related matters such as fund formation, capital calls and distributions, and annual audits
  
  
  • Support new fund launches, client onboarding, and process improvement initiatives across fund operations
  
  
  • Review quarterly financial statements prepared by fund administrators and ensure timely distribution to investors
  
  
  
  

Requirements

• Bachelor’s degree or diploma in Finance, Accounting, Economics, or a related field


• Experience in office management and investment operations, preferably within an asset management or fund management firm


• A background in compliance will be an advantage


• Strong understanding of financial instruments, fund structures, and regulatory frameworks


• Excellent organisational, analytical, and communication skills


• Self-motivated and driven, with high integrity and the ability to thrive in a fast-paced, entrepreneurial environment with minimal supervision


• Adaptable to evolving business needs and client expectations


• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

About the company

A Monetary Authority of Singapore-licensed fund management company based in Singapore. The financial institution specialises in delivering customised private market solutions tailored to the needs of wealth management clients. Its platform enables partners to enhance operational efficiency, deepen client engagement, and deliver personalised investment experiences for high-net-worth individuals and family offices.