Senior Operations & IT Systems Lead - Parking

Land Transport Authority; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

The Land Transport Authority in Singapore is seeking a Principal / Senior Executive (Electronic Parking System) to manage day-to-day car park and EPS CCS equipment matters, coordinate with vendors, and support certification processes.

You should have a diploma in IT, business administration, or engineering, with 2-3 years in operations and customer service, plus strong communication and presentation skills and a driving license.

Qualifications

• Diploma in IT, business administration, engineering or related discipline.
• 2-3 Years relevant experience in operations and customer service.
• Keen interest in operational works and IT systems.
• Good analytical, interpersonal, communication and presentation skills.
• Possess a driving license.
• Highly motivated and pro-active with the ability to work independently and in a team.

Responsibilities

• Manage day-to-day car park and EPS CCS equipment matters, including handling queries, conducting stock takes, inventory management, key programming and maintaining equipment and other operation related documentation.
• Coordinate with internal teams and external vendors on equipment issues, installations, upgrades and maintenance progress ensuring timely resolution and progress tracking.
• Support the new System Integrator certification process, assisting with the necessary assessments and documentation.
• Attend to queries and feedback via emails, phone calls and LTA feedback channels from both internal and external stakeholders, including the general public. This includes conducting on-site car park verifications to address the feedback received.
• To maintain and update operational documents, process manuals, reports and records.
• Undertake ad-hoc projects and duties as assigned, including preparing and delivering presentations at meetings when required.

Skills

Communication

Presentation

Analytical

Teamwork

Customer service

Education

Diploma in IT

Diploma in Business Administration

Diploma in Engineering

Job description

The Land Transport Authority in Singapore is seeking a Principal / Senior Executive (Electronic Parking System) to manage day-to-day car park and EPS CCS equipment matters, coordinate with vendors, and support certification processes.

You should have a diploma in IT, business administration, or engineering, with 2-3 years in operations and customer service, plus strong communication and presentation skills and a driving license.