Senior Officer, Wholesale Loan Operations Center

UNITED OVERSEAS BANK LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

UNITED OVERSEAS BANK LIMITED is seeking candidates for Loans Operations to process wholesale loan transactions, maintain accounts in MCL, and ensure accurate postings with timely controls. The role supports remittances, SWIFT messages, and ledger entries, while upholding MAS regulations and bank policies.

You will handle daily reconciliations, process improvements, and collaboration with stakeholders across departments.

Qualifications

• Degree holder with 1-3 years of corporate loans operations experience.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong data handling and Excel analysis skills.
• Detail-oriented with high accuracy.
• Able to multi-task and meet payment cutoff times.
• Good verbal and written communication with stakeholders.
• Self-motivated with initiative and a team player.
• Able to work rotating shifts, including Singapore Public Holidays.

Responsibilities

• Process a full spectrum of wholesale banking loan transactions including disbursements, repayments, redemptions, rollovers, restructuring transactions, and account maintenance activities for overseas branches and booking locations.
• Process loan account setup and maintenance in the Multi-Currency Loans System (MCL) and other related systems based on approved credit documentation and facility agreements.
• Prepare and process payment instructions, remittances, and SWIFT messages through relevant banking systems.
• Process accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.
• Perform limit implementation and maintenance in the Loans & Limit Exposure System (LES) and related systems.
• Conduct daily reconciliations and investigate outstanding items, breaks, and discrepancies on a timely basis.
• Ensure all transactions are processed accurately and within prescribed turnaround times and service level agreements.
• Ensure compliance with MAS regulations, local regulatory requirements, bank policies, and operational procedures.
• Escalate operational exceptions, transaction issues, discrepancies, and potential control concerns promptly to Team Leaders or approvers.
• Maintain high standards of productivity, accuracy, customer service, and operational quality.
• Support the preparation of regular and ad-hoc operational reports and management information.
• Maintain proper records, filing and archival of loan documents and operational records.
• Support system testing, user acceptance testing and implementation activities when required.
• Assist in the updating of operational procedures, workflow documents and process manuals.
• Participate in process improvement and automation initiatives to enhance operational efficiency and controls.
• Collaborate with internal stakeholders to resolve operational issues and support business requirements.
• Adhere to MAS regulations, internal policies, standard operating procedures and control requirements.
• Ensure compliance with maker-checker controls and operational risk management standards.
• Identify and elevate potential control issues, operational risk events and processing errors.
• Support audit, compliance and regulatory reviews by providing required information and documentation.

Skills

Excel

Data analysis

Attention to detail

Communication skills

Time management

Team player

Shift work

Independent work

Education

Bachelor's degree

Tools

MS Office

Job description

KEY RESPONSIBILITIES / ACCOUNTABILITIES

Loans Operations

• Process a full spectrum of wholesale banking loan transactions including loan disbursements, repayments, redemptions, rollovers, restructuring transactions, and account maintenance activities for overseas branches and booking locations.

• Process loan account setup and maintenance in the Multi-Currency Loans System (MCL) and other related systems based on approved credit documentation and facility agreements.

• Prepare and process payment instructions, remittances, and SWIFT messages through relevant banking systems.

• Process accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.

• Perform limit implementation and maintenance in the Loans & Limit Exposure System (LES) and related systems.

• Conduct daily reconciliations and investigate outstanding items, breaks, and discrepancies on a timely basis.

• Ensure all transactions are processed accurately and within prescribed turnaround times and service level agreements.

• Ensure compliance with MAS regulations, local regulatory requirements, bank policies, and operational procedures.

• Escalate operational exceptions, transaction issues, discrepancies, and potential control concerns promptly to Team Leaders or approvers.

• Maintain high standards of productivity, accuracy, customer service, and operational quality.

Operational Support

• Support the preparation of regular and ad-hoc operational reports and management information.

• Maintain proper records, filing and archival of loan documents and operational records.

• Support system testing, user acceptance testing and implementation activities when required.

• Assist in the updating of operational procedures, workflow documents and process manuals.

• Participate in process improvement and automation initiatives to enhance operational efficiency and controls.

• Collaborate with internal stakeholders to resolve operational issues and support business requirements.

Risk and Control

• Adhere to MAS regulations, internal policies, standard operating procedures and control requirements.

• Ensure compliance with maker-checker controls and operational risk management standards.

• Identify and elevate potential control issues, operational risk events and processing errors.

• Support audit, compliance and regulatory reviews by providing required information and documentation.

KEY REQUIREMENTS

• Degree Holder with 1- 3 years of corporate loans operations experience

• Proficient in Microsoft Office suite of applications especially Excel and Word

• Comfortable in data handling and analysis with Excel

• Strong attention to detail and a high level of accuracy

• Ability to multi-task and work under pressure to meet strict payment related cutoff times

• Strong oral and written communication & interpersonal skills with the ability to work independently with key stakeholders to resolve issues

• Self-motivated with initiative and a strong drive to achieve quality work

• Good team player

• Able to work rotating shifts, including Singapore Public Holidays.

• Day Shift: 9:00am to 6:30pm

• Afternoon Shift: 3:00pm to 12:30am

• Night Shift: 12:00am to 9:30am