Senior Officer, Wholesale Loan Operations Center

United Overseas Bank; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

United Overseas Bank in Singapore is seeking an organised professional to join our corporate loans operations team. The role covers end-to-end loan processing, maintenance, and reconciliations across multiple systems, aligning with regulatory requirements.

The candidate will handle daily processing, reporting, and process improvements while working in rotating shifts. A degree and 1-3 years of relevant experience are expected, with strong Excel skills and attention to detail.

Qualifications

• Degree holder with 1-3 years of corporate loans operations experience.
• Proficient in Microsoft Office, especially Excel and Word.
• Comfortable in data handling and analysis with Excel.
• Strong attention to detail and high accuracy.
• Ability to multi-task and meet payment cutoff times.
• Good communication and interpersonal skills; ability to work with stakeholders.
• Self-motivated with initiative and drive for quality work.
• Good team player.
• Willing to rotate shifts including Singapore Public Holidays.

Responsibilities

• Process a full spectrum of wholesale banking loan transactions including disbursements, repayments, redemptions, rollovers, restructuring, and account maintenance for overseas branches and booking locations.
• Process loan account setup and maintenance in MCL and related systems based on approved credit documentation and facility agreements.
• Prepare and process payment instructions, remittances, and SWIFT messages through relevant banking systems.
• Process accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.
• Perform limit implementation and maintenance in LES and related systems.
• Conduct daily reconciliations and investigate outstanding items, breaks, and discrepancies promptly.
• Ensure transactions are processed accurately within turnaround times and SLAs.
• Adhere to MAS regulations, local regulatory requirements, bank policies, and procedures.
• Escalate operational exceptions, discrepancies, and control concerns to Team Leaders or approvers.
• Maintain high standards of productivity, accuracy, customer service, and operational quality.
• Support the preparation of regular and ad-hoc operational reports and MIS.
• Maintain proper records, filing and archival of loan documents and operational records.
• Support system testing, UAT, and implementation activities when required.
• Assist in updating operational procedures and process manuals.
• Participate in process improvement and automation initiatives to enhance efficiency and controls.
• Collaborate with internal stakeholders to resolve operational issues and support business requirements.

Skills

Microsoft Excel

Data analysis with Excel

Attention to detail

Multi-tasking

Communication skills

Independent working

Team player

Shift flexibility

Education

Bachelor's degree

Job description

KEY RESPONSIBILITIES / ACCOUNTABILITIES

• Process a full spectrum of wholesale banking loan transactions including loan disbursements, repayments, redemptions, rollovers, restructuring transactions, and account maintenance activities for overseas branches and booking locations.

• Process loan account setup and maintenance in the Multi-Currency Loans System (MCL) and other related systems based on approved credit documentation and facility agreements.

• Prepare and process payment instructions, remittances, and SWIFT messages through relevant banking systems.

• Process accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.

• Perform limit implementation and maintenance in the Loans & Limit Exposure System (LES) and related systems.

• Conduct daily reconciliations and investigate outstanding items, breaks, and discrepancies on a timely basis.

• Ensure all transactions are processed accurately and within prescribed turnaround times and service level agreements.

• Ensure compliance with MAS regulations, local regulatory requirements, bank policies, and operational procedures.

• Escalate operational exceptions, transaction issues, discrepancies, and potential control concerns promptly to Team Leaders or approvers.

• Maintain high standards of productivity, accuracy, customer service, and operational quality.

Operational Support

• Support the preparation of regular and ad-hoc operational reports and management information.

• Maintain proper records, filing and archival of loan documents and operational records.

• Support system testing, user acceptance testing and implementation activities when required.

• Assist in the updating of operational procedures, workflow documents and process manuals.

• Participate in process improvement and automation initiatives to enhance operational efficiency and controls.

• Collaborate with internal stakeholders to resolve operational issues and support business requirements.

Risk and Control

• Adhere to MAS regulations, internal policies, standard operating procedures and control requirements.

• Ensure compliance with maker-checker controls and operational risk management standards.

• Identify and elevate potential control issues, operational risk events and processing errors.

• Support audit, compliance and regulatory reviews by providing required information and documentation.

KEY REQUIREMENTS

• Degree Holder with 1- 3 years of corporate loans operations experience

• Proficient in Microsoft Office suite of applications especially Excel and Word

• Comfortable in data handling and analysis with Excel

• Strong attention to detail and a high level of accuracy

• Ability to multi-task and work under pressure to meet strict payment related cutoff times

• Strong oral and written communication & interpersonal skills with the ability to work independently with key stakeholders to resolve issues

• Self-motivated with initiative and a strong drive to achieve quality work

• Good team player

• Able to work rotating shifts, including Singapore Public Holidays.

• Day Shift: 9:00am to 6:30pm

• Afternoon Shift: 3:00pm to 12:30am

• Night Shift: 12:00am to 9:30am