Senior Officer, Cards Payment, Card Operations Processing Center

UOB; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks a Senior Officer to support daily operations, drive process improvements and ensure compliance with internal policies and regulatory requirements. You will review documents, analyze reports, and assist audits while collaborating with multiple departments.

The role requires a Bachelor’s degree and 1–3 years in banking or financial services, with strong analytical, communication, and teamwork skills.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• 1–3 years of experience in the banking or financial services industry, preferably in operations or compliance.
• Strong understanding of banking products, services, and operational processes.
• Familiarity with relevant financial regulations and compliance standards.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Proficient in Microsoft Office Suite, particularly Excel and Word.
• Strong communication and interpersonal skills, with the ability to articulate complex information clearly.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Responsibilities

• Execute and monitor daily operational activities, ensuring accuracy and timely completion.
• Assist in the development and implementation of new processes and procedures to enhance efficiency and effectiveness.
• Conduct thorough reviews of documents and transactions to ensure compliance with internal policies, legal, and regulatory requirements.
• Prepare and analyze reports for management, highlighting key trends, issues, and recommendations.
• Participate in internal and external audits, providing necessary documentation and explanations.
• Collaborate with various departments to resolve operational issues and improve cross-functional workflows.
• Mentor and provide guidance to junior team members, fostering a culture of continuous learning and development.
• Identify potential risks and vulnerabilities in existing processes and propose mitigation strategies.

Skills

Analytical skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Business Administration, Finance, Economics or related field

Tools

Excel

Word

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

The Senior Officer will play a key role in supporting the operational efficiency and compliance frameworks within United Overseas Bank Ltd. This position involves executing daily tasks, assisting with process improvements, and ensuring adherence to internal policies and regulatory requirements.

• * Execute and monitor daily operational activities, ensuring accuracy and timely completion.
• * Assist in the development and implementation of new processes and procedures to enhance efficiency and effectiveness.
• * Conduct thorough reviews of documents and transactions to ensure compliance with internal policies, legal, and regulatory requirements.
• * Prepare and analyze reports for management, highlighting key trends, issues, and recommendations.
• * Participate in internal and external audits, providing necessary documentation and explanations.
• * Collaborate with various departments to resolve operational issues and improve cross-functional workflows.
• * Mentor and provide guidance to junior team members, fostering a culture of continuous learning and development.
• * Identify potential risks and vulnerabilities in existing processes and propose mitigation strategies.

Job Qualifications

• * Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• * Minimum of 1-3 years of experience in the banking or financial services industry, preferably in an operations or compliance-related role.
• * Strong understanding of banking products, services, and operational processes.
• * Familiarity with relevant financial regulations and compliance standards.
• * Excellent analytical and problem-solving skills with a keen eye for detail.
• * Proficient in Microsoft Office Suite, particularly Excel and Word.
• * Strong communication and interpersonal skills, with the ability to articulate complex information clearly.
• * Ability to work independently and as part of a team in a fast-paced environment.
• * Demonstrated ability to manage multiple priorities and meet deadlines.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.